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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7523 reviews)

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4.73

Based on 7,522 reviews, last reviewed 5th Oct 2026

161% increase in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Satisfied with the service they offer Satisfied with the service they offer Reviewed on: 5th October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7523)

Excellent

Never had a problem with this company always helpful ! Reviewed on: 26th September 2023

Excellent customer care

Always keep me up to date with offers, my account etc. through my choice of contact (email) Reviewed on: 21st September 2023

Reasonable Quote

Advisor LH1 was understandable and listened to my requirements and sorted me with a much more reasonable quote Reviewed on: 20th September 2023

Great customer service

Brilliant service when my policy was up for renewal Reviewed on: 20th September 2023

good

easy to understand good prices Reviewed on: 19th September 2023

Excellent value with really good service

Very easy to use, great value and service is quite friendly Reviewed on: 18th September 2023

Great Service

I have been with One call for many years When my insurance is due for renewal, I always give them the first chance to reduce the premium before I look elsewhere If I am happy then I have no reason to look elsewhere I happy with their service Reviewed on: 18th September 2023

Finally an insurance company who understands

I have many insurances with One Call. I like that it is easy access nor only on line but in a phone call. The representatives are helpful and answer any questions with ease. I love the fact it's GB based. So many other companies farm out to other countries. I feel One Call support employment in UK. All in All its a winner All round Reviewed on: 18th September 2023

Excellent service

We had a house fire and they were with us every step of the way Reviewed on: 18th September 2023

Best insurance ever

Trust them implicitly, always helpful, nothings ever too much trouble Reviewed on: 18th September 2023

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