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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7523 reviews)

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4.73

Based on 7,523 reviews, last reviewed 6th Oct 2026

85% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very helpful and friendly staff Very helpful and friendly staff on the web chat and over the phone , do everything they can to help Reviewed on: 6th October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7523)

good

one call no problems no hassel good company Reviewed on: 13th September 2023

House insurance

First time with one call really pleased with my house insurance for buildings and contents insurance price really good so would recommend to my friend's Reviewed on: 13th September 2023

Good price and ease of use

very straightforward and at a good price. Reviewed on: 13th September 2023

First class

The service has been 1st class, great communication, great updates, great value. Reviewed on: 12th September 2023

very reasonable price

very easy to deal with and a very reasonable price Reviewed on: 12th September 2023

Personal touch

Always helpful, reminders and updates emailed regularly but not too much. Easy to contact. Reviewed on: 12th September 2023

Excellent prices

New customer but all is good. Set up easy and included boiler cover etc too so 1 easy payment Reviewed on: 12th September 2023

Great experience

I contested a suggested replacement as I didn't believe it was an equivalent product, and upon investigation, they agreed. Good customer service, although it did take more than one call. Lose a star Reviewed on: 12th September 2023

Good value

Have had a few policies with One Call over the years and they've always offered good value for money and excellent customer service Reviewed on: 12th September 2023

Damage payment

I was very impressed with the speed my claim took to process and help from your assistant. Excellent service Reviewed on: 12th September 2023

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