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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Best insurance company I have used!

5
Easy hassle free and great customer service Reviewed on: 9th October 2021

Safe and Secure with One Call Insurance

5
Everything was so easy. Clear choices. Very competitive premium without sacrificing the range and quality of cover. Prompt delivery of all the paperwork. We are more than happy. Reviewed on: 9th October 2021

Good price for fantastic cover

5
They let you know when your payment is due. They not only keep you on the right track, they are protecting your home to ensure in the event of any misfortune your covered. Good easy to arrange and simple explanation of the small print Reviewed on: 9th October 2021

Easy and cheap Insurance

5
I've used one call for all my home insurance needs. Quick cheap and reliable. Evening using compare websites they come up trumps. Reviewed on: 9th October 2021

Excellent customer service and value for money

5
Contact made via online and phone and received fantastic and efficient service Thank you Reviewed on: 9th October 2021

Customer service

5
Professional and friendly - perfect combination along with a competitive price. Reviewed on: 9th October 2021

Service

5
Never had a problem with them easy and there service is up to standed Reviewed on: 9th October 2021

Price is good

5
Not had to claim yet luckily but price has been good and getting hold of some one has never been an issue Reviewed on: 9th October 2021

No nonsense

4
Very reasonable, it was a positive experience purchasing my car insurance via One Call. The website offered me optional extras which were well presented, informative and didn't pressurise at all to add them on. When I purchased my insurance, I sent through my no claims bonus through a few days later. One of the advisors immediately replied, so I am confident that their customer service levels are high Reviewed on: 8th October 2021

Cheap and Cheerful

4
Have been helpful and hassle free....at a much lower cost Reviewed on: 8th October 2021

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