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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,523 reviews, last reviewed 6th Oct 2026
85% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpful and friendly staff Very helpful and friendly staff on the web chat and over the phone , do everything they can to help Reviewed on: 6th October 2026
Julie s's avatar
Julie s

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7523)

Great service and great cover

5
I'm very happy with my home insurance policy with One Call. Reviewed on: 13th September 2023

Home insurance quote

5
Quick, efficient and friendly service throughout Reviewed on: 13th September 2023

Simple and clear

4
Although we've only been with them for a matter of months we found the whole set up process clear and simple. The portal is easy to navigate and everything we need appears to be at our finger tips. Reviewed on: 13th September 2023

Please try to have the contact number no all the customers are able to use the live chat

4
I was a little bit struggling to get hold on you, while I was trying to add another car to my policy-- make things easier for the customers Reviewed on: 13th September 2023

Brilliant company

5
I love this company its very easy to renew my policy each year . It's lay out is easy to navigate and understand. Reviewed on: 13th September 2023

good value

5
we need good value in hard times and One Call tick this box Reviewed on: 13th September 2023

no fuss

5
a straight forward arrangement with no complications, easy to use and will be using one call again Reviewed on: 13th September 2023

Home insurance

4
I've only had one stop home insurance a very short time ,so am unable to give a overall review, other than to say the lady on the phone was very helpful and pleasant and gave me confidence in taking out Home insurance with one stop. Reviewed on: 13th September 2023

Great service

5
Cannot fault value for money and great customer service Reviewed on: 13th September 2023

good service

5
been very happy with the product and the service Reviewed on: 13th September 2023

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