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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

A friendly service

5
Speaking to One-call you actually feel like you're speaking to a human being; someone who understands what you're telling them and tries their best for you. Reviewed on: 9th October 2021

Easy and value for money

5
I’ve just started out with One Call Insurance and so far it’s been quick and easy for insurance. Would recommend xxx Reviewed on: 9th October 2021

Insurance Claim

1
Did not call back as promised, I was passed from one person to another. I requested a copy the surveyor's report and was I told I wasn't allowed to see it. After pursuing it I was told I could have a copy of the report. This was In March. Despite sending reminders and phone calls I am still waiting. Reviewed on: 9th October 2021

Very easy

5
All my dealings with ‘one call’ have been very easy and professional I’ve also had car insurance with them with same ease of use. One nice touch is that if you call them you speak to a person! Rear these days Reviewed on: 9th October 2021

The Reliable one

5
Never had any troubles with the company fast and efficient when I took my policy put and competitive prices value doe money Reviewed on: 9th October 2021

Excellent service and price

5
Someone always there to help. Friendly knowledgeable helpful staff. Reviewed on: 9th October 2021

Higly reccomended

5
excellent service good value ,the all experience clear and easy Reviewed on: 9th October 2021

Super value and customer service

5
1st class customer service and alot cheaper than other providerd Reviewed on: 9th October 2021

So easy

5
Very easy and efficient to deal with Reviewed on: 9th October 2021

One Call

5
Cheap easy to contact and friendly advisors Reviewed on: 9th October 2021

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