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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.84 (6232 reviews)

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4.84

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Great price

Reasonably priced and a good friendly service Reviewed on: 9th October 2021

Insurance

Very easy to setup & good payment notifications Reviewed on: 9th October 2021

Trust worthy

Rapid response at a very fai and resonable cost Reviewed on: 9th October 2021

Professional, easy to deal with

One Call take the hassle out of arranging insurance at a very competitive price (compared to other insurers) Reviewed on: 9th October 2021

STRAIGHT FORWARD GOOD VALUE

The website clearly explains the cover with range of choices to personalise if needed. Great value prices and easy to purchase on line. What's not to love!! Reviewed on: 9th October 2021

worst customer service.

Had a problem with water leaking from header tank, the agent I spoke to was the most useless person I have ever had to deal with. Have paid for top cover on household emergency cover, all I got was, is the water leaking into the house. Had to turn the water off into the house, if not the ceiling etc would have come down. Had to pay a plumber to fit a new ball valve. Lady rang after a few days apologized for his manner and left me on line for approx.20 mins, no answer, put the phone down. In all the time of having made claims etc. This is the worst company I have ever had the misfortune to deal with, avoid at all cost. Reviewed on: 9th October 2021

Protected and Safe

When we had a small fire in our kitchen. The issue was solved by prompt and efficient service and we were able to replace and renew our fire damaged kitchen. Reviewed on: 9th October 2021

First class insurance

Really easy to insurers, very competitive pricing, no need to keep changing companies each year as they give you an excellent price Reviewed on: 9th October 2021

Comprehensive well priced policy

I used a comparison site, with One Call providing the most comprehensive cover compared to my previous insurers. So pleased with finding this cover for both myself and my Mum. Website straightforward and explained everything clearly. Reviewed on: 9th October 2021

Super easy app

Easy process Great all in one stop shop Well done Reviewed on: 9th October 2021

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