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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

5 star

5
Made one claim customer service where polite helpful and fast 7days from start to finish Reviewed on: 8th October 2021

Extremely poor service.

1
Extremely poor and pathetic service. Deserves ban from insuring consumers... Reviewed on: 8th October 2021

One Call insurance

5
One Call insurance very easy to understand Reviewed on: 8th October 2021

Affordable, smart and efficient

5
Easy application, cheaper than the major insurance companies even cheaper than landlord recommendations. Plenty of checks in place to make sure you take full value replacement cover. Friendly staff to help with clarity. Definitely use again and recommend to others Reviewed on: 8th October 2021

One call review

4
One call provided a vey competitive rate for home insurance and I insured with them previously. Staff have always been professional and helpful if I have had any queries. Reviewed on: 8th October 2021

Good price

5
Never made a claim so I don't know how easy this process would be. I have also used them for my motor insurance. Reviewed on: 8th October 2021

Helpful. value for money, brilliant service

5
Good value for money. informative. keeps ypu up to date via emails and txt messages even reminds you that your payments comming up. total brilliant service. i couldnt ask for more from a company. Reviewed on: 8th October 2021

excellent

5
Excellent service, price, value. I've a couple of policies with them. Recommended Reviewed on: 8th October 2021

Good price

5
Great price shopped around but came back Reviewed on: 8th October 2021

On the ball

5
Prior to taking the direct debit they always email me a couple of days before to say that the payment is due so you cant be caught out, very good Reviewed on: 8th October 2021

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