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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,523 reviews, last reviewed 6th Oct 2026
85% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpful and friendly staff Very helpful and friendly staff on the web chat and over the phone , do everything they can to help Reviewed on: 6th October 2026
Julie s's avatar
Julie s

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7523)

Good value

5
Have not needed to contact but am sure if required all would be good Reviewed on: 12th September 2023

Great Service

5
I had wind damage to my roof, One call sorted this out within days, well done to all Involved. Reviewed on: 12th September 2023

Star Insurance Company

5
Brilliant company, no problems, friendly staff and great service and insurance rates. Reviewed on: 12th September 2023

Home & car insurance

5
If a renewal quote comes through too dear, the pleasant staff will always come back to you with a competive price which might be slightly higher, but to be honest it's worth staying with your reputable company. Thanks for everything Reviewed on: 12th September 2023

Value

5
Great value great cover, no claims though (yet)!!! Reviewed on: 12th September 2023

Great service

5
Great service, great helpful people. Reviewed on: 12th September 2023

Money value

5
It’s ok and easy to connect via online so I am happy with the company I advise family and friends to chose this company Reviewed on: 12th September 2023

Great company, friendly and good communication

5
I've been with this company a few times, usually because of their competitive rates and good communications. Luckily I haven't had to make a claim but I feel confident that it would be handled efficiently if I did. Reviewed on: 12th September 2023

Excellent experience

5
One call are easy to deal with. Excellent prices and they care about their customers Reviewed on: 12th September 2023

Friendly company

5
I have insured my home with One Call Insurance for a few years now and have been impressed with the service I have received. Fortunately, I have not had a need to claim but the contact I have have experienced whilst making decisions about my policy have been invaluable. Given this experience I am confident that if I needed to process a claim it would be dealt with fairly and in a professional manner. Reviewed on: 12th September 2023

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