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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,009 reviews, last reviewed 10th Jul 2026
68000% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The experience has been good. So far, the experience has been good. Reviewed on: 10th July 2026
LT's avatar
LT

Latest lowest rating:

2

Difficult to contact them. I find them impossible to find, they are hard to contact as they send me everything on email. I wanted to cancel but couldn’t find out how so it renew... Read more Reviewed on: 9th July 2026
Ada L's avatar
Ada L

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7019)

Excellent value

4
Good value Good customer service Reviewed on: 29th August 2023

Simple & good value

5
One Call insurance gave me the best value for money and was simple and easy to set up. Reviewed on: 29th August 2023

Easy choice

5
A clear and truthful insurance policy that's easy to understand and left me feeling confident that I was covered for what I needed to be. Reviewed on: 29th August 2023

Home insurance

5
Fantastic! Good value for money Reviewed on: 29th August 2023

Top Notch

5
Easy to deal with company. Very helpful and keep you in the know. Covered what I wanted in a policy. Price was good & an easy choice. Reviewed on: 29th August 2023

Loyalty is rewarded

5
I have consistently had the same home insurance, I don't need to change it's been a reasonable price no issues. Reviewed on: 29th August 2023

Happily staying

5
Happily staying with you all, great communication great staff, calls always handled in a timely manner, will be renewing thank you so much. Reviewed on: 29th August 2023

Caroline K

5
Efficient customer services. The call handler was so supportive and attentive and was able to answer all my questions clearly. Reviewed on: 29th August 2023

Professional

5
This insurance company in my opinion is excellent. They regularly email me with updates that are pertinent to my product. It’s all done online which makes it so much easier. Reviewed on: 29th August 2023

Great customer service

5
Keeping me informed and updated is really important with insurance, so I really appreciate the regular emails and online account management on offer form One Call. Everything is easy to access and Im kept up to date on things. Great service, great price and uses plain english without patronising me. Thank you One Call Reviewed on: 29th August 2023

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