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One Call Insurance: Home Insurance Broker reviews

4.84
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Brilliant service and great prices

5
Got exactly the cover I needed in a 10 minute phone call (including hold time) and the price was brilliant given I have no prior policies to have no claims bonus from! Friendly service that is easily accessible by email, phone and online chat and top that off with the ability to choose a direct debit date too! Can't fault them! Reviewed on: 8th October 2021

Cheap

4
Never really had to contact customer services but have once and they were great. Cheap insurance Reviewed on: 8th October 2021

Good

5
Valued insurance company. So far not beet in any problem Reviewed on: 8th October 2021

No fuss

5
Very easy to use on line, no fuss insurance. Very good company Reviewed on: 8th October 2021

Well worth a reward for service

5
Hassle free, always a payment reminder, first class service. Reviewed on: 8th October 2021

Great value insurance

5
One Call were easy to communicate with, easy to sign up with and their insurance is great value for money. I am glad that I found them and will recommend them to others. Reviewed on: 8th October 2021

Excellent customer service

5
Always willing to help. When I call the team they are very helpful and always explain things clearly. Always making me as a customer feel relaxed and special. They care about there customers and I would recommend them to anyone. Reviewed on: 8th October 2021

It ticks all the boxes for me

5
From the start to the Finnish all the boxes were ticked for me and everything was explained in detail i was given time to think about things as we proceeded and could recap at anytime with the advisor that is why i was very contented with the company i chose one call insurance thanks Reviewed on: 8th October 2021

Excellent cover

5
Easy to set up and great value for money for amazing cover. I will be staying with One Call in the future. Reviewed on: 8th October 2021

Simple and straightforward

5
Simple straightforward forward insurance with no extra charges. Meets our needs perfectly Reviewed on: 8th October 2021

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