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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7523 reviews)

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4.73

Based on 7,523 reviews, last reviewed 6th Oct 2026

85% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very helpful and friendly staff Very helpful and friendly staff on the web chat and over the phone , do everything they can to help Reviewed on: 6th October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7523)

Customer service

The customer service is amazing and it was really easy to set up I was going away with my family and it was really easy to set up and a really good price Reviewed on: 31st August 2023

Reliable insurance provider

I cannot fault this company I have been with them for house insurance for 4 years running. Never claimed but feel reassured if I did need them I would get 1st class service. Reviewed on: 31st August 2023

easy to engage

Plain Englishhroughout. Easy to apply with clear cut guidelines. It's what it says on the lid! Reviewed on: 31st August 2023

Value

Excellent value and easy to set up online Reviewed on: 31st August 2023

Quick and friendly

Always notify well in advance when renewal is due. Reviewed on: 31st August 2023

prompt and efficient

I have been very pleased with the response I received from one call they dealt with my problem promptly and efficiently. Reviewed on: 31st August 2023

Excellent cover.

Respectable pricing and excellent customer communication. Reviewed on: 31st August 2023

Effortless

Effortless experience, would highly recommend Reviewed on: 31st August 2023

Easy by phone

Very good to deal with on the phone. Pleasant to talk to a knowledgeable person, Reviewed on: 31st August 2023

great competive price with no misleading small print

Great value ,lots of free addtional cober in the price with choice of options to have your custermisied insurance cover with options , also hard copy or online policy documentiation which being OAP we opted for hard copy in post Easy to cuminicate online service Reviewed on: 31st August 2023

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