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One Call Insurance: Home insurance broker reviews

Name: Home insurance broker
Rating: 4.73 (7523 reviews)

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4.73

Based on 7,523 reviews, last reviewed 6th Oct 2026

85% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Very helpful and friendly staff Very helpful and friendly staff on the web chat and over the phone , do everything they can to help Reviewed on: 6th October 2026

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7523)

Excellent communication

I have car and home insurance with one call, great communication from them, excellent service Reviewed on: 31st August 2023

Excellent service

I had a problem with my payment details, after a very short telephone conversation with a very friendly operator all was sorted. Reviewed on: 31st August 2023

Insuring my home building and contentswith confidence

Simple, efficient and effective process to quickly get your home insured online I was changing provider and wanted to make sure it was a seemless transition to ensure i was properly covered and it was. Reviewed on: 31st August 2023

Great Value

Everything easy and great value for money. Was cheaper than previous company Reviewed on: 31st August 2023

Great Price For Peace of Mind

They’re a great company to deal with online; a very easy set up with no silly questions, and a very fair price on their policies to boot. Reviewed on: 31st August 2023

Good reliable Always There

Been with one call insurance for many years now. When ever I have had to call them I found that they are very helpful and I found I got to the right person to talk to right away no being out on hold all the time. Waiting time is very quick I found whatever my problem was was sorted out with no fuss. I had to make a claim a few years ago and I was treated with care and was not made to feel awkward very helpful from start to finish there was always someone to talk to about my claim and they knew everything with no fuss. Also very good value for money I pay DD each month and that was easy to set up and each year to ren. e. w my policy was made very easy to do. Everything with one call insurance is made easy. I would recommend everyone to come and sort their house or car insurance you will be feel very welcome and you will have all the help you will ever need. I am so glad I have my home insurance here because I know I am in safe hands for many years yo come. Give them a ring it will be the best phone call you have made in a long time you will not be disappointed with them. Don’t delay do it today . Reviewed on: 31st August 2023

Easy setup

I have been fortunate enough not to have had to make a claim as yet, but found it very easy to setup my home contents insurance at a very good price. Can't complain thank you Reviewed on: 31st August 2023

Very efficient

One call deal with the issue very promptly Reviewed on: 31st August 2023

Thanks

Thanks easily renews policies every year Reviewed on: 31st August 2023

Saviours when my house flooded!

Sewerage flooded the entire downstairs of my house a few years ago and I cannot fault the service provided at all. That's why I'm still with them years later. Reviewed on: 30th August 2023

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