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One Call Insurance: Home insurance broker reviews

4.73
Based on 7,523 reviews, last reviewed 6th Oct 2026
85% increase in 5 star reviews
in the past 90 days
25% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very helpful and friendly staff Very helpful and friendly staff on the web chat and over the phone , do everything they can to help Reviewed on: 6th October 2026
Julie s's avatar
Julie s

Latest lowest rating:

2

one call have been given a poor rating because they... one call have been given a poor rating because they use some other jewelery company to deal with our burglary and subsequent claim. the company they u... Read more Reviewed on: 25th September 2026
mark's avatar
mark

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7523)

Great service

5
Best service I've had with a car insurance EVER Reviewed on: 31st August 2023

Very happy to help

5
Easy to sign up and know where and what your insurance covers Reviewed on: 31st August 2023

Affordable Insurance

4
Good prices, good live chat facility, kept up to date with products, not had to use Customer services or Claim line as of yet, so cannot comment on that side of things yet! Reviewed on: 31st August 2023

Superb service from start to finish

5
Whilst away from home, I lost my Pandora Charm bracelet. It had huge sentimental value. I wasn't even sure if the item was insured or not, with me been away from home.... but a call to a One Call insurance advisor assured me it was. Everything was completed within days. Though the loss to me was huge, the compensation I received was most appreciated... Very pleased with One Call Reviewed on: 31st August 2023

Good value no nonsense policy

5
Very happy with my new policy, which was 40% cheaper than my previous policy renewal quote for very little difference in cover. Hoping I don't need to use it but happy so far Reviewed on: 31st August 2023

The No-Fuss, No-Worry Insurer

5
From the moment I first made contact with One Call, I realized this was the company for me. Easy direct communication, good value, supplying what I wanted. No contest. Reviewed on: 31st August 2023

Excellent clear straightforward service

5
Had a clear straightforward renewal , shopped around and did not find a better combination of product and service that suited me and were very easy to deal with Reviewed on: 31st August 2023

Great service

5
Really fast and efficient. Staff are friendly and very helpful. I can definitely recommend this company. Reviewed on: 31st August 2023

Simple and easy

5
This is how sorting insurance should be - completed the process in a couple of minutes Reviewed on: 31st August 2023

Home insuranxe

5
This insurance is Very good value for money and the service I received was excellent Reviewed on: 31st August 2023

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