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One Call Insurance: Home insurance broker reviews

4.72
Based on 7,004 reviews, last reviewed 10th Jul 2026
67600% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Easy process to renew, happy with payment. Easy process to renew, happy with payment. Reviewed on: 10th July 2026
Helen S's avatar
Helen S

Latest lowest rating:

2

Difficult to contact them. I find them impossible to find, they are hard to contact as they send me everything on email. I wanted to cancel but couldn’t find out how so it renew... Read more Reviewed on: 9th July 2026
Ada L's avatar
Ada L

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home insurance broker reviews (7009)

Never had any issues

5
In the 5 to 7 years I have been with one call I have never had any issues even when I called to chat about a quote they were very helpful Reviewed on: 29th August 2023

Home Insurance

5
Been with them over 20 years. Premium went down 2 years in a row. Try them you won't regret it Reviewed on: 29th August 2023

Happy customer

5
Have never been unfortunate to have had a claim so cannot comment on this side of the policy Reviewed on: 29th August 2023

Excellent service

5
Never had a problem with one call. Always been able to get in touch with people if I had a problem and very easy to use Reviewed on: 29th August 2023

Am pleased with one call.

4
Only set back with the company is the communication. No one available to talk. It’s only done on computers Reviewed on: 29th August 2023

Would recommend

4
The colleagues were so helpful and friendly they understand your concerns when it comes to making sure your things are protected. Reviewed on: 29th August 2023

Good customer service

5
Got the exact cover I needed for a great price. Reviewed on: 29th August 2023

quickly set up

5
Easy and simple to set up, good price Reviewed on: 29th August 2023

Helpful and considerate

5
Staff helped to guide me through the process of making a claim, they made it a much easier experience than I thought it would be. Reviewed on: 29th August 2023

The Only Call

4
Great relaxing service, no nonsence no messing good reliable and in touch...... Reviewed on: 29th August 2023

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