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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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9%
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1%
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0%
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1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent Home Insurer

5
Good policy cover and links to innovative security products such as smart leak and smoke alarms, competitive prices. Reviewed on: 16th September 2021

Superb service & insurance products.

5
Excellent quality service & insurance products. Easy online application & payment process. Reviewed on: 7th October 2025

never had an issue.

5
never had an issue. Have home insurance at a very reasonable monthly price Reviewed on: 7th October 2025

The prices are reasonable

5
The prices are reasonable, and I am happy with the service thus far Reviewed on: 7th October 2025

Easy to deal with and competitive

5
Easy to deal with and competitive Reviewed on: 7th October 2025

Good insurers no issues.

5
Good insurers no issues. Don't know what more to say. Reviewed on: 7th October 2025

They have provided good cover at a reasonable price...

4
They have provided good cover at a reasonable price and made the process simple Reviewed on: 7th October 2025

A GOOD EASY TO TALK T COMPANY.

5
A GOOD EASY TO TALK T COMPANY. EFFICIENT AND LISTEN TO ANY PROBLEMS. THEY SOLVED MY ISSUES AFTER A EAY GOING PHONE CALL. Reviewed on: 7th October 2025

Excellent customer service

5
I have always received good advice from One Call when renewing my insurance policy. They have gone above and beyond to answer my queries and provide me with the best offers. Reviewed on: 7th October 2025

Good value for money and reliable

4
OneCall offer good value for money for their insurance packages plus they are UK-based with a 24-hour UK-based call service which gives me peace of mind. Reviewed on: 7th October 2025

Looking for value for money.

5
My renewal date was also my change from flat to bungalow. One Call Insurance wanted to know all aspects of my new home from type of roof to the foundations, date bungalow was.built, the heating, room sizes, ventilation, everything. I really thought that my quote was going to be far too expensive for me but was really pleased and surprised at the cost. I didn't have to look any further. Reviewed on: 7th October 2025

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