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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

No nonsense insurance

I hold 4 insurance policies with one call ,I have claimed I was treated professionally in all instances I have always felt my interests were put first Reviewed on: 15th September 2021

Good value

East to deal with, straight forward polcies Reviewed on: 15th September 2021

Setting up the insurance was effortless

Very easy to set up for contents insurance. Easily explained and had to change the date of the monthly payment. The lady changed it for me with no trouble at all. Would definitely recommend this company. Reviewed on: 15th September 2021

Great Value

Good value for money. Decent coverage of items, including my bikes. Reviewed on: 15th September 2021

Top company

Always had excellent service for both home and car insurance and discounts given. Reviewed on: 15th September 2021

Satisfied customer.

I am a first time policyholder with One Call Insurance. Setting everything up was easy & straightforward. I am a happy & satisfied customer, who recommends One Call Insurance to everyone. Reviewed on: 15th September 2021

Suitable

One call unfortunately only has online services which can be rather difficult and long we have found it doesn't feel very personal, but when we have spoken to staff they have been very supportive and outstanding in understanding what is required of them and what we feel we deserve from their services. I would rate a 8/10 and the only reason for the 8 is because of online services chat. Reviewed on: 15th September 2021

fantastic firm

staff polite and helpful would use this firm again Reviewed on: 15th September 2021

Easy to sign up online and offers a very competitive price

I accidentally signed up for an additional policy and this was rectified and refunded promptly Reviewed on: 15th September 2021

Great service

At last good customer service! And competitive prices! Reviewed on: 15th September 2021

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