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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Does the job

I found this company on a comparison site and they were very easy to sign up to. I've not experienced any issues with them Reviewed on: 15th September 2021

First class

Very fast and efficient service also price was brilliant Reviewed on: 15th September 2021

Excellent company to deal with

My recent flooding claim was handled very efficiently. Thanks goodness I was with One Call. Reviewed on: 15th September 2021

Competitive prices

I’ve been with onecall for a couple years,never had any problems and customer service has always answered any queries Reviewed on: 15th September 2021

Home insurance

Very friendly staff at a very nice price Reviewed on: 15th September 2021

Amazing Company

We have now renewed 3 times with One Call as they have always had the most competitive price and have many great benefits with the policies. I am yet to find a fault! Reviewed on: 15th September 2021

Great Price and Easy Site to Use

Contents price was best offered and the site was easy to navigate to get it Reviewed on: 15th September 2021

Fantastic

Great communication and friendly service Reviewed on: 15th September 2021

Fantastic company fantastic service

We have one call insurance and can't fault the service at all, we have had our home content policy for along time now and never made a claim until one day my Apple phone was stolen, with just call they took control of the situation and the following day I received a no fuss replacement Apple phone but a more advanced model because my stolen phone was no longer available talk about over the moon, I would recommend One Call Insurance for any insurance cover. Reviewed on: 15th September 2021

Real value provider

When buying Home & Contents insurance , it is tempting to stay with your old provider or stick to the "big boys". Buy shopping around we found One Call and saved ourselves over £120, with exactly the same cover. Really impressed. Reviewed on: 15th September 2021

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