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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent firm to work with.

Excellent firm to work with. I'm just renewing for another year. Great online portal, excellent customer service. I couldn't ask for more. Reviewed on: 9th October 2024

Storm Eowyn blew away my 2-year old greenhouse in Ja...

Storm Eowyn blew away my 2-year old greenhouse in January. Ins company dealt with it swiftly and poiltely. Reviewed on: 6th October 2025

Insurance with top quality customer service

I find the communication really straightforward and easy to understand. The customer service is excellent and I am happy with the value of the policy. Reviewed on: 6th October 2025

So far good service happy to carry on

So far good service happy to carry on Reviewed on: 6th October 2025

excellent service

excellent company, everything is explained in a way that it is not complicated to understand , and its top quality for your money. it is money well spent. Reviewed on: 6th October 2025

Outstanding service

Great service and always try there best to match prices. Reviewed on: 6th October 2025

Moving House

I had to use the online chat to get to the bottom of providing temporary cover on the old property and insuring the new one. Got there. Reviewed on: 6th October 2025

A great service

I phoned to update my home insurance policy with a change of details. I used the on-line chat, despite my experience of using this with other agencies being pretty frustrating. However, I was pleasantly surprised with a real person who was extremely helpful and knowledgeable and dealt with my request efficiently. Reviewed on: 6th October 2025

renewal was effective and timely..

renewal was effective and timely, although needed to add/ make some adjustments but came back off holiday too late Reviewed on: 6th October 2025

Good value

Easy to set up and use …I have the basic policy Reviewed on: 6th October 2025

I’ve been with one call insurance for a few years now.

I’ve been with one call insurance for a few years now. Easy to sign up excellent value for money. Renewal has been great, I always check around for good deals and they come up trumps every year so I’m very happy and have stuck with them Reviewed on: 6th October 2025

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