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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Decent renewal price.

4
Decent renewal price. Hope same next time Reviewed on: 30th September 2025

Customer service advisor was knowledgeable and extre...

5
Customer service advisor was knowledgeable and extremely helpful. Reviewed on: 30th September 2025

Excellent.

5
Excellent. Responsive. Efficient. Easy to deal with. Reviewed on: 30th September 2025

One Call Resolve House Contents That Others Couldn't

5
Had been ripped off for too long with poor contents cover which One Call sorted properly to give us comfort and peace of mind that we now have adequate cover. Reviewed on: 30th September 2025

Excellent product and service, clear concise details...

5
Excellent product and service, clear concise details and had the product I wanted. Reviewed on: 30th September 2025

Loyal customer

5
I've been with One Call insurance for more than 4 years now and in my opinion have been rewarded for being a loyal customer for all of that time, not many companies reward loyal customers. Reviewed on: 30th September 2025

Isn’t expensive, I’ve stayed a loyal customer for a...

5
Isn’t expensive, I’ve stayed a loyal customer for a good 5+ years. Because it doesn’t go up massively every year like other companies. Thank you. Reviewed on: 30th September 2025

Easy to deal with, great value for money.

5
Easy to deal with, great value for money...I have 2 bikes and a car insured with them for the past 3 years. Reviewed on: 30th September 2025

Happy customer

5
I originally phoned to cancel my renewal with them one call insurance as I'd found a cheaper insurance else where . The guy I spoke to did some adjustments and ended up matching the quote I got and kept the extras on my insurance too. Very happy with their service . Reviewed on: 30th September 2025

Friendly polite staff did all they could to find me...

5
Friendly polite staff did all they could to find me a better deal Reviewed on: 30th September 2025

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