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One Call Insurance: Home Insurance Broker reviews

4.85
Based on 6,232 reviews, last reviewed 31st Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025
Akbar's avatar
Akbar

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025
MAUREEN B's avatar
MAUREEN B

About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

One Call Insurance Home Insurance Broker reviews (6232)

Review of the One Call Insurance, Home Insurance Broker:

Excellent Home Insurer

5
Good policy cover and links to innovative security products such as smart leak and smoke alarms, competitive prices. Reviewed on: 16th September 2021

One Call competitive insurance.

5
For the first time I have taken out home insurance with One Call. Their prices were better than most other competitors for the same insurance. Questions were answered quickly and clearly. Reviewed on: 18th September 2025

very helpful and goes beyond to help with your probl...

5
very helpful and goes beyond to help with your problems and queries Reviewed on: 18th September 2025

Great customer service!

5
Today they matched a quote from another company and was so helpful Reviewed on: 18th September 2025

Always efficient and helpful.

5
Always efficient and helpful. Polite abd and never had a problem Reviewed on: 18th September 2025

It was easy to take out a policy.

5
It was easy to take out a policy. Reviewed on: 18th September 2025

Best in class

5
My home insurance policy with One Call was way better than my insurance renewal cost from my existing provider in all aspects of insurance cover that I need.bb Reviewed on: 18th September 2025

House Insurance Review

5
I have not been with you for long and have never made a claim with your Company so I cannot really say very much. So far your administration has been good. Reviewed on: 18th September 2025

Used a comparison website.

5
Used a comparison website. One Call stood out and the many, many reviews are absolutely right Reviewed on: 18th September 2025

Renewed with One Call after considering a cancellation

4
I was recently ready to leave after my home insurance expired because I wasn't certain my needs would be covered. A brilliant customer advisor took the time to go through my doubts and factually reassured me. As a result One Call kept my business for another year. Reviewed on: 18th September 2025

it was easy to understand and well explained.

5
it was easy to understand and well explained. i could follow all the instructions. the price was great for my home insurance. Reviewed on: 18th September 2025

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