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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

I have been with One Insurance for number of years.

I have been with One Insurance for number of years. They always provided good service and will always beat the best price in the market. Reviewed on: 31st July 2025

home insurance price very reasonable

the price of insurance was very reasonable, easy to fill in the online forms. Reviewed on: 31st July 2025

Absolutely amazing company

Absolutely amazing company, when you call to sort something out the customer service is fantastic and thwy are always quick to sort any issues that you may have. Reviewed on: 31st July 2025

Very good Customer Service

Rang regarding my renewal which was quite expensive. I spoke to JS4 who was very helpful. Taking time to explain what was happening and getting new quotes. JS4 managed to reduce the premium so saved the customer from leaving. Reviewed on: 31st July 2025

First quote for building insurance wasn't that good...

First quote for building insurance wasn't that good but after a short call was able to reduce it Reviewed on: 31st July 2025

Very helpful, got a very good quote, customer servic...

Very helpful, got a very good quote, customer service excellent Reviewed on: 31st July 2025

Good customer care polite on the phone and quick res...

Good customer care polite on the phone and quick response Reviewed on: 31st July 2025

Friendly quick help and great price.

Friendly quick help and great price. No issues and happy with service and updates they provide Reviewed on: 31st July 2025

It is much easier for me to use the alive chat t...

It was so much easier for me to use the alive chat to communicate with an advisor because I am deaf. Reviewed on: 31st July 2025

Very helpful agent arranged a competitive price

Very helpful agent arranged a competitive price Reviewed on: 31st July 2025

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