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One Call Insurance: Home Insurance Broker reviews

Name: Home Insurance Broker
Rating: 4.85 (6232 reviews)

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4.85

Based on 6,232 reviews, last reviewed 31st Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

4

House move When i asked for renewal due to house move, the quote was double. Cancellation was almost 100£ ridiculous. So had to cancel anyways, and get cheaper q... Read more Reviewed on: 31st October 2025

Latest lowest rating:

1

very disappointing service I had a burst pipe and was told that my insurance would not cover the damage to my cooker nor kitchen units, I was also told I had a £250 payment in m... Read more Reviewed on: 13th October 2025

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About this product

One Call Insurance provide cover for homes which include buildings and contents insurance. They also offer policies that cover holiday homes.

Policies include free home emergency cover, family legal cover and a 24-hour claims service.

One Call Insurance home insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call Insurance before, you can also leave a review and share your experience.

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One Call Insurance Home Insurance Broker reviews (6232)

Issues resolved

had some issues with our policy and variable experience trying to sort it out via the chat, some said we couldn't do it that way, but eventually had a very helpful person who resolved our issue completely via this method which was the most useful to us in the circumstances Reviewed on: 31st July 2025

Original renewal too high.

Original renewal too high. They got me a better deal Reviewed on: 31st July 2025

A company worth using..

This company offers well priced insurance and service on all levels. Had car insurance with them but no longer drive. Happy to have my contents insurance with them. Reviewed on: 31st July 2025

Just so easy to get insuranceaLl questions in layman...

Just so easy to get insuranceaLl questions in laymans terms dont need a law degree to understa d Reviewed on: 31st July 2025

Seem fair and provide a good service.

Seem fair and provide a good service. Not yet had to claim yet though Reviewed on: 31st July 2025

Needed help last year with insurance and they were h...

Needed help last year with insurance and they were helpful all the way, renewed with them this year Reviewed on: 31st July 2025

Good Communication

Good communication and after some negotiation a good price. Reviewed on: 31st July 2025

Quick, easy and user friendly online services.

Quick, easy and user friendly online services. I changed from another provider and had the "dread" of going through the whole process with a new company but One Call was straightforward and correspondence was nice and clear! I received both email and paper copies of my policy which I like and they seem to offer good value for money. Reviewed on: 31st July 2025

One Call Home insurance

Good website and knowledgeable staff on call. Reviewed on: 31st July 2025

Hassle free communication & support,.

Hassle free communication & support, Easily contacted and responses always as fast as possible Reviewed on: 31st July 2025

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