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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.82 (10308 reviews)

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4.83

Based on 10,308 reviews, last reviewed 17th Oct 2024

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Friendly and professional They were polite and knowledgeable regarding the products I was asking about and in addition sorted out problems that had been the fault of a previous... Read more Reviewed on: 17th October 2024

Latest lowest rating:

1

WORST COMPANY IN THE UK WORST COMPANY IN THE UK, THEY ARE UNCONTACTABLE, THEIR CHAT SERVICE DOESNT WORK, THEY AREN'T AVAILABLE VIA THE PHONE, THEY FINE YOU RIGHT AWAY IF A PA... Read more Reviewed on: 24th February 2024

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About this product

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One Call Insurance Insurance Broker reviews (10308)

Need to improve

When it came to renewing my annual house insurance you said you had e mailed my latest quote for the year but I didn’t receive this you also said you had sent a letter which I also didn’t receive when we rung you the day it was due to renew you said you had already renewed it 3 days earlier and taken the payment from my bank account so I had little choice but to go ahead with my policy you then didn’t send any documentation and I had to go on line and re register for an online account to try and find my policy about a week later you started corresponding with me again and sent my documents through the post I feel you have not been as professional as you come have been as we unable to speak to you on the telephone over this matter as you are called one call insurance I think you are using the current situation to your advantage and to be one call is taking liberties Reviewed on: 25th August 2020

Always putting the customer first and giving value for money.

I have insured my property with one Call for at least 5 years. It is an effortless process to renew and the teams are very responsive Reviewed on: 25th August 2020

Fast and efficient

Great customer service and quick turnaround and good price Reviewed on: 25th August 2020

Great price and fantastic Customer service

Great price and great customer service Reviewed on: 25th August 2020

Great customer service

Really good company to deal with. Great prices too. Reviewed on: 25th August 2020

Great insurance company

I have always received a well professional response from this company Reviewed on: 25th August 2020

Competitive, reliable, that gives confidence,

Always kept informed on products, Always looks for competitive actions, And gives the customer confidence with five star customer service, Thank you, Reviewed on: 25th August 2020

Easy to manage

Online portal makes it easy to manage my account. Peace of mind at an affordable price :) Reviewed on: 25th August 2020

First class customer service

Renewal quote is excellent -unlike most other companies Reviewed on: 25th August 2020

Highly Recommended

Top Class service. Have always beat renewal quotes. Friendly, helpful, supportive and informative customer service team. A* Reviewed on: 25th August 2020

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