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One Call Insurance: Insurance broker reviews

4.82
Based on 10,535 reviews, last reviewed 6th Aug 2026
6300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026
ChrisC's avatar
ChrisC

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Recommend

5
Good experience all round, polite service, good value Reviewed on: 25th August 2020

House

4
Quick and easy have not had problems Reviewed on: 25th August 2020

Simple, effective

4
Good so far,insurance needs to be black and white .One call dose that Reviewed on: 25th August 2020

Top rate company

5
Have never had any issues with this company, would highly recommend Reviewed on: 25th August 2020

Great service.

5
This company has kept in touch throughout our present situation ie Covid 19. This has been reassuring and appreciated by us. I have had no further necessity to contact them so can’t comment further. Long may that continue. Reviewed on: 25th August 2020

Fantastic

5
Absolutely great. Fab customer service , have 2 policies with them, they are that good ! Reviewed on: 25th August 2020

No issues

5
The insurance was easy to set up and have had no issues since setting up over two years ago. Reviewed on: 25th August 2020

GREAT PRICES

5
MY ANNUAL RE-NEWAL PRICE FOR MY HOME INSURANCE IS ALWAYS VERY COMPETITIVE, THATS WHY I WOULD RECOMMEND THEM :) Reviewed on: 25th August 2020

Great service

5
I used to swap every year my car insurance via go compare but for the last two yrs this company has given me a very good quote and renewal no the cheapest but very close to the point it’s not worth changing Reviewed on: 25th August 2020

Easy to use, but different?

3
Really easy & straightforward to deal with One Call, but I have almost had it with insurance companies! There are certain things in life, where insurance is obligatory and this company seems fair enough for this situation, but I've never had to make a claim. The problem is, when you do need to make a claim - it is NEVER truly resolved in the customer's favour. I see no reason why One Call should be any different. The multiple caveats and get-outs that insurance companies are allowed to give themselves, mean I only ever use insurance for those mandatory occasions. Reviewed on: 25th August 2020

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