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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.82 (10453 reviews)

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4.83

Based on 10,453 reviews, last reviewed 9th Oct 2025

13100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

88%

10%

Latest highest rating:

5

Easy to deal with. Easy to deal with. customer service understand you quickly are friendly and competent to deal with your query Reviewed on: 9th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

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One Call Insurance Insurance Broker reviews (10453)

Help is literally One Call away

Great customer service and transparency, I have peace of mind that I’m covered in the event of something bad happening. Thanks One Call! Reviewed on: 25th August 2020

Brilliant

I’ve had no issues at all using this company they’re easy to deal with. Would definitely recommend Reviewed on: 25th August 2020

Not interested in household claims

I have had a roof leak and they put me on to Integra Insurance who say that if not storm damage I must find a roofer to get it done and I must pay. They will pay fir redecoration internally. I have waited over three months for roofers to find the cause and then not turn up to do the job and feel insurance company should have instructed a roofer to do the work. Still waiting for a roofer who has said he will come at the end if this week in the meantime, the rain is still coming through, Reviewed on: 25th August 2020

Great service

Easy to use great value and service Reviewed on: 25th August 2020

Found the one call insurance broker works wel for me

they find the best offer on insurance, they have supported me with my insurance needs Reviewed on: 25th August 2020

Only had to call a few times - when I did they got it sorted

I've only ever had to call 'em a few times, and always been easy to get straight through to relevant teams. When I have needed them for whatever reason, its been sorted quickly and painlessly..and in a few times when complaining about premium increases (before they started doing the 3 year price freeze), they even got me on cheaper deals :) Reviewed on: 25th August 2020

First class service

Competitive quote and very efficient client service team. Reviewed on: 25th August 2020

Excellent customer experience

This is the second year I renewed my car insurance with One Call Insurance. I highly recommend them. Reviewed on: 25th August 2020

Good company

Very efficient great service and lovely customer service and super fast Reviewed on: 25th August 2020

Great value building and contents insurance

Best price for 2 years at renewal and easy to contact and have been able to contact them if needed through out covid Reviewed on: 25th August 2020

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