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One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

excellent customer service

5
Simple transaction good value have recommended to friends Reviewed on: 29th September 2022

Thumbs up for One Call

5
I cannot fault One Call based on my experience of them so far. Always highly competitive premiums, and they don't hit you with a crazy renewal price as many do. Plus you get extras such as breakdown cover included in the price. Overall well deserving of the 5 stars. Reviewed on: 29th September 2022

Excellent price and cover car insurance

5
Continue to be the best option both price and cover-wise for car insurance. Reviewed on: 29th September 2022

Alright

4
One call insurance is cheap. Its a shame that their brakedown cover only covers the car itself but other than that it's a good insurance company. I haven't had to call them really but I haven't had any problems with them. Reviewed on: 29th September 2022

Good

5
Good ########################################################################### Reviewed on: 29th September 2022

Easy online portal to use and understand the policy contents with the online portal

5
Very helpful and informative on line chat staff, easy to use and understand the policy contents with the online portal saved documents for easy access. Reviewed on: 29th September 2022

Thank You

5
Quick and efficient and reasonably priced insurance Reviewed on: 29th September 2022

I've had nothing but trouble

1
I was hit by a car a month ago and I have not the faintest idea what is going on........... One Call has given my details to various agencies acting on One Call's behalf. It has largely been left to me to do the chasing. I am seriously dissatisfied Reviewed on: 29th September 2022

Why I trust One Call

5
I have had motorcycle insurance with One Call for several years now and they still offer better conditions than their competitors. They are excellent value for money without cutting any cover which is excellent news in these difficult times. Reviewed on: 29th September 2022

Spot on...

5
Quick and easy affordable insurance, excellent communication & access to your online portal is simple...... Reviewed on: 29th September 2022

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