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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Excellent Insurance Service

5
I'm very impressed by One Call. They keep in touch, are very easy to contact and very helpful. I haven't needed to claim anything but so far I've found they are proactive and friendly - a good sign. Reviewed on: 28th September 2022

Great value insurance

5
Easy process great value and level of insurance was on par with more expensive quotes Reviewed on: 28th September 2022

Less hassle than others

5
It's all been easy to use and even when I changed address it was straight forward with them, where as other insurance companies make it a very time consuming activity, they made it straight forward and way cheaper than I expected. Reviewed on: 28th September 2022

Excellent customer service

5
I've had only good experiences with one call. They almost always offer the most competitive rates and they answer the phone! The staff have been friendly and helpful during calls. Reviewed on: 28th September 2022

Trouble free

5
Very helpful team always helpful Reviewed on: 28th September 2022

Bad company

1
When they say 14 days cooling off period, the definition is different for this company, they would deduct £50 admin fee plus the usual used days insurance. Deceiving information. Bad Reviewed on: 28th September 2022

Value for cover provided

4
Was prepared to negotiate renewal cost without reducing cover. Customer service experience was very good. Reviewed on: 28th September 2022

Easy an efficient

5
One call great insurance. Easy efficient and good price. Reviewed on: 28th September 2022

Positive service

4
Bike renewal without hassle in a world too busy for decent customer service. Reviewed on: 28th September 2022

Great Company

5
Easy to deal with, great policies and extra benefits. Reviewed on: 28th September 2022

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