Smart Money People Logo

One Call Insurance: Insurance broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Everything I wanted

5
Did what it said on the tin! Very happy with the customer service Reviewed on: 28th September 2022

cheap aggressive difficult expensive

2
Cheap premiums, but any changes are expensive. Difficult to get help, an issue with my policy resulted in threats of cancellation, even days after the issues were resolved. Poor automated systems in the background and only online chat to speak to real people. Reviewed on: 28th September 2022

Good service

5
I joined one call this year for the first time. It was quick and easy to get a quote and after checking other brokers and on line comparison sites one call offerd the best value for money for me . I would recommend them to anyone and I will be choosing then to insure my bike again next year . Well done one call for looking after people in this hard financial time we are in . Reviewed on: 28th September 2022

Fair price and helpful.

5
Have had both car and bike insurance with One Call. Reviewed on: 28th September 2022

Great value

5
Easy setup and good cover. Fair conditions and terms. Reviewed on: 28th September 2022

Excellent service.

5
Can’t be beaten, my insurance has actually gone down in price 2 years on a row. Reviewed on: 28th September 2022

Really good price and great polices

5
Cracking deal and really good cover would highly recommend Reviewed on: 28th September 2022

One-call for one reason!

5
They are called One Call, because you don't need to call anyone else! Outstanding service and a cheap quote too! Many thanks Reviewed on: 28th September 2022

So easy.

5
Just what I needed, easy insurance. In a matter of moments, my moped was insured, which took away any worry. Reviewed on: 28th September 2022

Very good

5
Very good value for money and easy to use web page , even for me a 55 year old Reviewed on: 28th September 2022