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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

Are you looking for One Call Insurance broker reviews? At Smart Money People, we collect reviews from customers like you in order to help others find the best brokers.

If you've already used One Call insurance broker services, why not leave a review and help out our community? Whether car, van, home or travel insurance, let us know whether you loved or hated using One Call.

One Call Insurance Insurance Broker reviews (10467)

Review of the One Call Insurance, Insurance Broker:

I have been with One Call 3 years now.

5
I have been with One Call 3 years now. Really good. Easy to deal. Reviewed on: 9th October 2024

Query resolved quickly very helpful

5
Query resolved quickly very helpful Reviewed on: 25th September 2024

House insurance

5
I haven't made a claim but communication is good Reviewed on: 25th September 2024

House, contents and car.

5
We have cover for our house, contents and car. Up until now we haven’t needed to claim but we sprung a leak and up to now the service is first class. Reviewed on: 25th September 2024

Good online Portal and telephone assisatnce

4
One call arrange my home insurance. All my documentation is easy to acess from the online portal and if I ever need to contact they are alos at the end of a phone. The phone queue / waiting is acceptable and the staff are always helpful. Worth talking to them this year as by making a couple of "tweeks" to the policy I was able to avoid a such a sharp increase in premium Reviewed on: 25th September 2024

Easy to walk through website.

5
Easy to walk through website. And personal attention when contacting them. Reviewed on: 25th September 2024

Very informative and helpful throughout the process

5
Very informative and helpful throughout the process Reviewed on: 25th September 2024

Excellent website, trouble free purchase.

5
Excellent website, trouble free purchase. Good follow up communication. Reviewed on: 25th September 2024

Human touch , well spoken, helpful and not a BOT.

5
Human touch , well spoken, helpful and not a BOT. Reviewed on: 25th September 2024

Quick service excellent quotes and easy to use.

5
Quick service excellent quotes and easy to use. Renewal was delivered weeks before was clear and good quality. Reviewed on: 25th September 2024

Easy to set up and contact should there be an...

5
Easy to set up and contact should there be an issue Reviewed on: 25th September 2024

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