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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10467)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Grrrrreat Valuuuuu

Good value, easy to deal with, overall fantastic Reviewed on: 26th September 2022

Straight forward and honest

I found their policy easy to understand and without complicated conditions. Reviewed on: 26th September 2022

Best price

Good competitive pricing without losing value Reviewed on: 26th September 2022

Great insurers- did what I needed

Unfortunately I have had to utilise One Call's services twice this year. Both times the incident was no fault on my part, and they dealt with both claims efficiently. They kept me informed throughout via email and phone, and made my life easy by being clear about what they needed from me and what would happen next at each stage of the process. My only criticism is that the online portal doesn't work for reporting a claim. Even when there are green ticks on every boxing says ooophs error please check your responses. So you waste time trying to complete it, only to have to ring as you can't report it via chat either Reviewed on: 26th September 2022

Onecall insurance

Easy to contact very helpful staff and quick to give advice on products at very competitive prices plus very clued up should you require help... Reviewed on: 26th September 2022

One Call All The Way

Easy to speak to someone. Issues dealt with straight away and within a reasonable time frame. App is easy to use and helpful. Reviewed on: 26th September 2022

Good service

Happy with the service both online and by telephone Reviewed on: 26th September 2022

Great company no fuss easy to deal with

I found it easy to get insurance with this company Quick easy to deal with great company thank you Reviewed on: 26th September 2022

Great company, been with them for few years

everything explained well, would recommend Reviewed on: 26th September 2022

Great service

Great price Great cover Great staff Reviewed on: 26th September 2022

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