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One Call Insurance: Insurance broker reviews

4.83
Based on 10,521 reviews, last reviewed 9th Jul 2026
5000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Helped with all my questions and made it very clear Helped with all my questions and made it very clear Reviewed on: 9th July 2026
Oliver C's avatar
Oliver C

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10522)

Great price ok customer experience

4
Took policy on great price and useful customer interface. Interactions with company ok. Biggest gripe is not allowing courtesy car if customer wants to use own preffered garage for repairs. Reviewed on: 26th September 2022

Hassle free

5
Comprehensive insurance at a good price, easy to do business with, even easier to renew with. Definitely recommended. Reviewed on: 26th September 2022

A bit more transparency is needed

3
All was good at the beginning, the price was affordable, and services were fair, however, after a few weeks into the term and got an email that my policy will be cancelled should I not provide my driver's license share code and details. A bit shady if I may matter of fact that they could get all info from the comparison site through which I booked the policy through and I didn't contact them prior to these threats to ask for all those details. They added unwanted concerns and anxiety for no reason. Reviewed on: 26th September 2022

Easy efficient and value for money

5
Always been easy to contact and deal with Reviewed on: 26th September 2022

Never had any problems

5
4 years with this company. Happy Reviewed on: 26th September 2022

Great customer service

5
Rang and within an hour I was home and my car to the garage after breaking down Reviewed on: 26th September 2022

Good service

5
Efficient service with good prices Reviewed on: 26th September 2022

Customer service champions

5
Long standing customer who receives outstanding service and value every year. Not many companies provide this! Reviewed on: 26th September 2022

Insurance review

5
Very competitive price and fast ti send all the documents through Reviewed on: 26th September 2022

great price great service

5
great company to be insured by. Reviewed on: 26th September 2022

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