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One Call Insurance: Insurance Broker reviews

4.83
Based on 10,467 reviews, last reviewed 13th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
9%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025
Tim Y's avatar
Tim Y

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

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One Call Insurance Insurance Broker reviews (10467)

Good insurer

5
Good price on my home insurance, answered any queries quickly and efficiently. Reviewed on: 21st September 2022

easy to arrange and competitive quotes

4
Vehicle and home insurance for a number of years. No claims. Reviewed on: 21st September 2022

Good

5
Friendly services an competitive price Reviewed on: 21st September 2022

Value

5
Fortunately I've not had to claim on my house insurance but have remained with One Call insurance for a number of years as very competitive Reviewed on: 21st September 2022

Good Customer Experience

5
Peace of mind for a good price, especially with Home Emergency & Legal Assist. Usually, I compare companies each year and chop and change to the best value, but for the past 3 or 4 years, this has always been One Call. I've not had to claim but it seems straightforward enough. The online customer account is good, easy to change things if you need to, as is the Live Chat facility which I have used several times over the years, with any issues being resolved quickly. Reviewed on: 21st September 2022

One call is all

5
Never had any hassle from One Call, always friendly and professional. Reviewed on: 21st September 2022

Recommended

5
Excellent customer service. Always on the ball. Reviewed on: 21st September 2022

Hard to claim

3
Took such a lot of discussion to get the claim settlement which left me with a massive hole in my bathroom ceiling for months .. I'm am very ill and do not need to fight with my insurance company Reviewed on: 21st September 2022

Excellent and good value for money.

5
Consistently provided best value for money. Reviewed on: 20th September 2022

Good company

5
Easy to deal with and advise given was clear and everything was explained fully Reviewed on: 20th September 2022

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