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One Call Insurance: Insurance broker reviews

4.82
Based on 10,527 reviews, last reviewed 11th Jul 2026
5400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

One Call will always match my cheapest quote for my... One Call will always match my cheapest quote for my car insurance Reviewed on: 11th July 2026
Wendy P's avatar
Wendy P

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10529)

Price

5
My son used this company and when I told him what I was paying with the firm I'd used for years i Couldnt believe the difference so it was an instant choice xx Reviewed on: 21st September 2022

Getting things sorted

4
Had need to make a claim on home insurance policy and was glad to understanding and support Reviewed on: 21st September 2022

Good insurer

5
Good price on my home insurance, answered any queries quickly and efficiently. Reviewed on: 21st September 2022

easy to arrange and competitive quotes

4
Vehicle and home insurance for a number of years. No claims. Reviewed on: 21st September 2022

Good

5
Friendly services an competitive price Reviewed on: 21st September 2022

Value

5
Fortunately I've not had to claim on my house insurance but have remained with One Call insurance for a number of years as very competitive Reviewed on: 21st September 2022

Good Customer Experience

5
Peace of mind for a good price, especially with Home Emergency & Legal Assist. Usually, I compare companies each year and chop and change to the best value, but for the past 3 or 4 years, this has always been One Call. I've not had to claim but it seems straightforward enough. The online customer account is good, easy to change things if you need to, as is the Live Chat facility which I have used several times over the years, with any issues being resolved quickly. Reviewed on: 21st September 2022

One call is all

5
Never had any hassle from One Call, always friendly and professional. Reviewed on: 21st September 2022

Recommended

5
Excellent customer service. Always on the ball. Reviewed on: 21st September 2022

Hard to claim

3
Took such a lot of discussion to get the claim settlement which left me with a massive hole in my bathroom ceiling for months .. I'm am very ill and do not need to fight with my insurance company Reviewed on: 21st September 2022

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