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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.83 (10522 reviews)

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4.83

Based on 10,521 reviews, last reviewed 9th Jul 2026

5000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Helped with all my questions and made it very clear Helped with all my questions and made it very clear Reviewed on: 9th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10522)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Excellent organisation

Used one call for years Easy online process and staff went out of way to find me a good deal on renewal when I was looking around. They kept my business. Reviewed on: 15th October 2022

Good value and good service

Great value and service with this company even when needing to make changes or amendments to the policy. This was done efficiently and with no issues. Reviewed on: 15th October 2022

Nice & simple

Very easy to navigate, great customer service Reviewed on: 15th October 2022

Prefessional and friendly

The staff at One Call Insurance listen to your needs and respond quickly to any questions Reviewed on: 15th October 2022

Great price great service

I have been with one call for a few years, they always adjust my insurance prices to compete with other companies, their benefits and service is excellent, I had damage to my vehicle caused by a storm and within weeks it was repaired and returned as good as new with a courtesy car available during the time it was being repaired. Can't fault them. Reviewed on: 15th October 2022

Consultative

Great communication between OneCall, their underwriters and me regarding no claims bonus derived from time spent in company owned vehicles. Very impressed. Reviewed on: 15th October 2022

No problems

Been with one call for several and been competitive with there prices Reviewed on: 15th October 2022

Excellent service when you need help

Great company competitive pricing Reviewed on: 15th October 2022

Good for the pocket but customer service is lacking

Good for the budget however I recently misplaced my paperwork and didn’t understand an aspect of my contract. I contacted the customer service and they couldn’t explain it saying it’s in the contact which they wouldn’t send out to me again. In the end I cancelled the add on I was querying saying I’m not paying for something I don’t understand what it’s for. Saying that other than that one incident I’ve found them to be pretty reasonable and good service. Reviewed on: 15th October 2022

Getting insured

Very polite and helpful staff nothing is to much trouble. Reviewed on: 15th October 2022

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