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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10532)

Efficient and courteous

After being involved in an accident I was contacted on a regular basis to ensure everything was as I expected/hoped and help offered if I needed it. Reviewed on: 17th August 2022

Professional, patience, understanding and efficient

Called to cancel insurance but in the end due to the patience and professionalism of the agent, I continue with One Call. Excellent customer support. Reviewed on: 17th August 2022

Insurance made simple.

Just renewed my car insurance via live chat. Simple, easy just as it should be. Thank you. Reviewed on: 17th August 2022

Good online company

Overall happy. Disappointing that the cost to add another car temporarily was such a lot (had an overlap between cars) so took out a policy with another provider Reviewed on: 17th August 2022

I woulg definitely recommend

It was really quick and easy to use the online service and everything sorted straight away Reviewed on: 17th August 2022

Great service

I used the customer portal several times and have experienced great service. On occasions there are waits but better than holding on phone in my opinion. Reviewed on: 17th August 2022

Customer service

Great service, very impressed…highly recommended Reviewed on: 17th August 2022

Number one for my home and contents insurance.

Despite Covid restrictions I have always found contacting the company to be easy. They have consistantly remained the cheapest company upon renewal. (I always check renewal prices out), and I`m pretty confident that that will be continued upon renewal next year. Reviewed on: 16th August 2022

Used for many years

I have used One call for over 5 years and have never found a comparison site that can beat them. I have dealt with them by phone and over the web and always found them helpful, efficient and fair. Reviewed on: 16th August 2022

Excellent price

Easy to use Web site , very good price , Excellent reviews , I have recommended to family & friends Reviewed on: 15th August 2022

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