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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10532 reviews)

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4.82

Based on 10,532 reviews, last reviewed 24th Jul 2026

6000% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Good prices, good live chat support

The quote was competitive; the sign up was easy, albeit with the usual annoying add-on hurdles to clear. The live chat service had about a 5 minute wait and the rep was helpful and either resolved my queries or directed me to how to do it myself. Reviewed on: 6th October 2021

Accommodating, and helpful

Have been with them for a few years and have found them helpful and easy to follow Reviewed on: 6th October 2021

Exceptional Customer Service

Josh B was exceptional in the service that he provided me with. I would recommend Onecall Insurance Company. Reviewed on: 5th October 2021

Excellent live chat customer service

Josh B was my service agent and he was so helpful and knowledgeable. The Live Chat is really easy to use and I got instant help with my issue. Thank you. Reviewed on: 4th October 2021

Great customer service

Always get through to somebody quickly and all queries are always resolved in a matter of minutes Reviewed on: 3rd October 2021

Great service from start to finish

I have been with one call for many years they are always helpful when I call the customer service number they are full of knowledge and always willing to help and value for money. Reviewed on: 3rd October 2021

Always available

Have our motor insurance through this company. Helpful and professional at all times Reviewed on: 2nd October 2021

On line chat

Little difficult to get onto chat but after that all fine. Reviewed on: 2nd October 2021

Excellent service

Been very pleased with car and motorcycle insurance Reviewed on: 2nd October 2021

very professional and good value

I joined one call insurance in April 2021, i had quite a few queries and they were very patient and arranged the insurance with no problems whatsoever and if i have had any queries they answer them on chat very quickly and efficiently. They quoted for my new car insurance and a mid term change which was very reasonable and the admin fees are fair nd not excessive, i would definitley recommend them Reviewed on: 1st October 2021

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