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One Call Insurance: Insurance broker reviews

4.82
Based on 10,532 reviews, last reviewed 24th Jul 2026
6000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Value for money I find one calls premiums are very competitive and also they remind me every month that my d.debit is coming out my bank Reviewed on: 24th July 2026
ChrissyP's avatar
ChrissyP

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10532)

Review of the One Call Insurance, Insurance broker:

Always had good service

5
As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

EFFICIENT AND COMPETITIVE

5
HAVE HAD 3 YEARS OF GOOD SERVICE FROM ONE CALL. IT HAS AN EFFICIENT TEAM HANDLING QUOTES AND QUERIES PROMPTLY AND PROFESSIONALLY. Reviewed on: 16th September 2021

Motor insurance

5
Easy great service and very competitive. Reviewed on: 16th September 2021

Easy to deal with

5
Luckily I have had no need to make a claim but when I've had to ring to discuss renewals etc staff have been very helpful. Reviewed on: 16th September 2021

first time customer - no complaints -so far!

4
early days yet.looking forward to problem free cover, Reviewed on: 16th September 2021

Good Service

4
Overall a good service and competitive price. I do however not like to be charged for every amendment I make to a policy! Also be interesting to see how competitive these providers when FCA Fair Pricing comes into force on 01/01/2021. as they will no longer be able to apply large discounts to win new customers! Reviewed on: 16th September 2021

Great customer service very competitive on prices

5
Ive had plenty of insurances in the past and one call have been great, everything works on the app easy to see documents and comparing prices one call matched the cheapest i could get so wins my vote. I shall be considering multiple insurance for my other vehicles when they come round nice to have everything all in one place. Thanks One Call Reviewed on: 16th September 2021

Good service

4
Clear straight forward documents, efficient service, very professional Reviewed on: 16th September 2021

No better .,.....ANYWHERE!

5
Quality Bike cover (GL1800 Goldwing) that was £100's cheaper than the nearest 'also ran' competitor. No competition or question where my business was going Thank you. Reviewed on: 16th September 2021

Excellent and friendly and very helpful

5
I have only been insured by motorcycle Insurance but after speaking with one of their agents i felt secure he knew what he was talking about , i felt safe in the knowledge that i was going to be looked after and i have been ,when ever i have needed to speak to a agent they showed empathy and understanding especially during the covid . the agent worked with me to find a very good compromise . Well done one call keep up their good work. Reviewed on: 16th September 2021

Little awestruck with online only

3
Had to make a change to my insurance, all done online, weird!! No telephone numbers Reviewed on: 16th September 2021

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