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One Call Insurance: Insurance broker reviews

4.83
Based on 10,521 reviews, last reviewed 9th Jul 2026
5000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
88%
See only 4 star reviews
9%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Helped with all my questions and made it very clear Helped with all my questions and made it very clear Reviewed on: 9th July 2026
Oliver C's avatar
Oliver C

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025
Paul W's avatar
Paul W

About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10522)

Brilliant

5
Great prices and wonderful service. Can't fault them Reviewed on: 18th September 2020

I recommend ONE CALL INSURANCE as the best

5
They are good in listening to customers and helping out in their proplems Reviewed on: 18th September 2020

I had a really bad experience with one call insurance

1
I was lead to believe that i wa getting free breakdown cover with my insurance policy, when i rang them up i was told i would have to pay £10.00 per mile to be taken home after my car had broken down....They where still adamant that i had free breakdown, but as i explained how can it be free when you have to pay. Reviewed on: 18th September 2020

Excellent customer service

5
insurance transactions were completed quickly and easily Reviewed on: 18th September 2020

Always there

5
I've been with One call for a few years now my insurance has never gone up in fact every year it's got cheaper fast and easy to set up and always there just ONE CALL away. Reviewed on: 18th September 2020

The price is brilliant

4
The price is brilliant. Even though I haven't needed to contact OneCall they have been in contact during the current pandemic regarding their services if they're needed Reviewed on: 18th September 2020

Best of the lot

5
This is the best broker we have had we have house and car insurance can’t fault them very professional . We moved house 18 months ago and transferred the policy to our new address, very satisfied. Continue the good services onecall. Mike and Kathy Farquharson Reviewed on: 18th September 2020

Smooth Transfer

5
Smooth transfer of my car insurance when it came up for renewal. Paperwork arrived almost immediately. Totally hastle free, great! Reviewed on: 18th September 2020

A friendly, good price company

5
Never claimed thank goodness. But a friendly competitive price company Reviewed on: 18th September 2020

Brilliant

5
I have always had excellent service and good renewal prices from One Call, to the point that these prices have never been bettered! Outstanding! Reviewed on: 18th September 2020

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