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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.83 (10521 reviews)

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4.83

Based on 10,519 reviews, last reviewed 8th Jul 2026

4800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

Been perfect from start to finish Been perfect from start to finish Reviewed on: 8th July 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

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One Call Insurance Insurance broker reviews (10521)

Bad service

When I needed them after an accident, the level of service was appalling. I had to wait over 30 minutes to get connected each time (this was pre-covid) and was continuously told to call back. The repair on my vehicle was delayed by 3 months and the compensation they offered was negligible considering it took so long of my time to sort out Reviewed on: 18th September 2020

Great insurance company!

Very happy with my experience with One Call Insurance. Easy and self explanatory. Reviewed on: 18th September 2020

Super easy to contact, great price!!

Great company, good customer service. Reviewed on: 18th September 2020

CLAIMS

NOT NEEDED TO MAKE A CLAIM BUT CANNOT FAULT THE COMPANY Reviewed on: 18th September 2020

TIP TOP INSURER

Been with Company several years and they have treated me very fairly Reviewed on: 18th September 2020

100% i would recommend you to my friend. s and family

Very cheap and friendly service very happy customer thanks Reviewed on: 18th September 2020

Easy to Manage, good value, car Insurance

I found ONE CALL on a comparison website. The premium was the best value, but what I found later was that managing my policy documents afterwards was very easy. This meant that ONE CALL had two advantages over other insurers - value for money and ease of document management. Reviewed on: 18th September 2020

On line quote is easy and the paper work easy to understand

I have spent less time with the company at the best quote and their system is not complecated to understand. One call after service is also effiencent Reviewed on: 18th September 2020

Good service

Every time I ring all are helpful Reviewed on: 18th September 2020

Simple and easy

Easy to get a quote and very competitive Reviewed on: 18th September 2020

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