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One Call Insurance: Insurance Broker reviews

Name: Insurance Broker
Rating: 4.83 (10467 reviews)

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4.83

Based on 10,467 reviews, last reviewed 13th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Competitive premium with fast and efficient service. Competitive premium with fast and efficient service.Thanks. Reviewed on: 13th October 2025

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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One Call Insurance Insurance Broker reviews (10467)

Poor in many respects

indidivual staff pleasant but management failed needs in relation to Time in which to arrange inspection I was told insurerers would describe and keep in touch, I have never been asked to confirm or disprove what was stolem from the. behicle. Property was stolen, how do i confirme? I has to enquire on 4 occasions that my vehicle would be collected. I was told that a courtesy car was free, but then asked to sign and an agreement agreeing to pay. I was told that i would be contacted by the garage and informed about manual or automatic, I was not, this has caused problems, my wife cannot drive the vehicle. I was told i would be asked about automatic or manual. I was not. MY wife is in her grandmothers covid bubble but is unable to get her shopping. Reviewed on: 29th August 2020

Excellent service, nothing to much trouble.

When you choose to call the One Call Insurance group, you enter a totally different class of customer service/s, from anything you have experienced before. Nothing is to much trouble for the excellent knowledgeable staff. Reviewed on: 29th August 2020

Excellent service

My daughter broke down in my car and because of platinum cover she was ferried home . We were kept informed as to how long they would be and they got there sooner . Thank you Reviewed on: 29th August 2020

Amazing service and support

I have use them for years and always had a top class service. Customer service team are so helpful and polite. Always have a great quote every year and offer a lot of services for the price. Would highly recommend to everyone Reviewed on: 29th August 2020

fantastic company

i have been with this insurance company for a few yrs now and so glad that i made them my choice of brokers i have had no problems what so ever and have recommended them to a few of my friends when there insurance has been up for renewal. There a loyal company to there customers very friendly helpful the list of appreciation to this company is endlast to say the least no intentions of any change from them when my insurance is due again Reviewed on: 29th August 2020

Very efficient and very professional

Able to contact easily with any issues and resolved quickly and professionally. Reviewed on: 28th August 2020

Car insurance

So easy to renew policies they just do it all for you never had any problems Reviewed on: 28th August 2020

Helpful and honest

You get exactly what it said on the tin loyalty is a bonus when it comes to one call Reviewed on: 28th August 2020

Top policy

I have had zero issues with my policy and so happy with the service provided and real value for money. Reviewed on: 28th August 2020

Great. but never had to need it

Luckily not had to use insurance but the times I have tried to contact it was quite difficult to get through, I did online chat in the end, my request was completed. I find it cheap, low monthly direct debit cost. Reviewed on: 28th August 2020

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