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One Call Insurance: Insurance broker reviews

Name: Insurance broker
Rating: 4.82 (10535 reviews)

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4.82

Based on 10,535 reviews, last reviewed 6th Aug 2026

6300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

One Call - helpful and informative. I insured an electrical kitchen item I had bought for my grandson to take to uni and one Call noted his name on the insurance and clarified that as lo... Read more Reviewed on: 6th August 2026

Latest lowest rating:

1

They Cancelled insurance, they issued high level of... They Cancelled insurance, they issued high level of fees for outstanding balance and sends threatning letters and constanly hounds you, this us a rea... Read more Reviewed on: 17th July 2025

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About this product

One Call Insurance is an insurance broker based in Doncaster.

One Call Insurance help personal and commercial customers. Policies include car, home, pet, travel and motorbike insurance as well as breakdown cover. Commercial customer policies include business insurance, vehicle, property and tradesman insurance.

One Call Insurance reviews help you find out what it’s really like to be a customer. If you’ve used One Call before, you can also leave a review and share your experience.

One Call Insurance Insurance broker reviews (10535)

Review of the One Call Insurance, Insurance broker:

Always had good service

As being dslexi and don't read nor write had a very good crew who are so helpful and understanding my difficulties they are great keep up the good work brilliant well-done to all Reviewed on: 28th July 2022

Excellent service and value

Have always been given a competitive quote, and comes with breakdown cover included. Never had to wait in a queue on the phone Reviewed on: 28th August 2020

Excellent customer service

Excellent customer service always answer the phone quickly and deal with any enquiry quickly. Been with them years and hope to with them a lot longer. Great service and great prices. Reviewed on: 28th August 2020

Great service.

Nice customer service to speak with and policy offers great comprehensive cover at an attractive price. Reviewed on: 28th August 2020

Why look elsewhere?

I’ve had at least one car insured with One Call for 12 years now. All contact has been brilliant. When I’ve changed vehicles the process has been incredibly simple and now I’m on Platinum, no charge for minor alterations. Great service. Reviewed on: 28th August 2020

Excellent Customer Service

I have no complaints about One Call as every time I ring up with a query about my policy I'm greeted by a cheerful customer service person who has no problems in dealing with my inquiry. I have recommended various friends and colleagues to use this company. Reviewed on: 28th August 2020

Value for money, straightforward car insurance

I used a comparison site years ago and the site recommended One Call Insurance. Every year, like most people do, I look around, and guess what. One Call are up there all the time as one of the cheapest car insurance providers. I have two cars insured with them, never had any problems. Good Value, no frills, unless you want added extras, car insurance. Very content and happy with them. Reviewed on: 28th August 2020

Always excellent service

i have never had any problems with one call always helpful and friendly fast response when needed i would recommend one call every time Reviewed on: 28th August 2020

Comprehensive cover at a competitive price

Easy to arrange insurance at a competitive price. Good communication giving confidence that they are there to help should you need them. Reviewed on: 28th August 2020

Excellent customer service!

Been with one call for years now and have always found them easy to talk to, helpful and polite. They’re very knowledgeable and have handled any problem I’ve had with efficiency and care. I’ll be sticking with these guys Reviewed on: 28th August 2020

Amazing company 10/10

Couldn’t fault one call They’ve been amazing with everything. Excellent customer service always Reviewed on: 28th August 2020

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