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Partners Credit Union: Loans reviews

4.88
Based on 797 reviews, last reviewed 16th Dec 2024
67% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
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1%

Latest highest rating:

5

My experience I think the credit union provides excellent service to all customers every thing is at hand and easy to access and staff are all very knowledgeable an... Read more Reviewed on: 16th December 2024
Christine 's avatar
Christine

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024
Cath's avatar
Cath

About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

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Partners Credit Union Loans reviews (797)

Great way to save

5
Brilliant way to put money aside for a rainy day, holidays & Christmas. All round great service from a A1 credit union. Staff are very friendly and helpful no matter what your enquiry may be about. The Partners Credit Union app is also very good keeping you update on any savings you may have. All in all excellent all round ☆☆☆☆☆ Reviewed on: 14th June 2022

Excellent customer service

5
Staff are all lovely and very helpful Reviewed on: 14th June 2022

Response to Loan applications

5
Have had experience with other Credit Union PCU response and efficency in working through application process is second to none. Reviewed on: 14th June 2022

Partners credit union great service

4
Quick and easy to apply for a loan, simple online access. Reviewed on: 14th June 2022

There when you need them

5
Partners loans have been there when I’ve needed them. It’s great to know that I’m paying back my loan but my savings are going up also Reviewed on: 14th June 2022

excellent staff perfection every time

5
applied for loan kept in touch throughout process cannot fault Reviewed on: 14th June 2022

convenient loans when I needed them

5
Partners offered convenient loans when I needed them when my children were small, now I can just save directly via my payroll ! Reviewed on: 14th June 2022

Excellent service over the years

5
Staff Always accommodating . Excellent way of saving for a rainy day and there has been a few of those . Reviewed on: 13th June 2022

Best ever service

5
Nothing too much trouble, helpful,polite and very patient with clients. I would not hesitate to recommend to anybody looking for the service they provide Reviewed on: 11th June 2022

Excellent empathy at all times!!

5
I have had support on numerous occasions from Partner's which include falling on hard times due to personal health issues, a family member passing away and falling behind on my loan repayments due to reduced income. On every occasion I have been met with friendly customer service who has shown great empathy towards me and the difficulties I faced. I have been supported all the time with a non-judgemental attitude in my times of despair. The knowledgeable staff put me at ease with the emergency I faced. I have been a member for close to 10 years and have only ever been met with jovial professionalism. Reviewed on: 11th June 2022

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