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Partners Credit Union: Loans reviews

4.89
Based on 801 reviews, last reviewed 22nd Apr 2025
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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96%
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3%
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1%

Latest highest rating:

5

Very easy and quick process with a helpful customer... Very easy and quick process with a helpful customer service team (as always). Reviewed on: 22nd April 2025
Steph's avatar
Steph

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024
Cath's avatar
Cath

About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

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Partners Credit Union Loans reviews (801)

convenient loans when I needed them

5
Partners offered convenient loans when I needed them when my children were small, now I can just save directly via my payroll ! Reviewed on: 14th June 2022

Excellent service over the years

5
Staff Always accommodating . Excellent way of saving for a rainy day and there has been a few of those . Reviewed on: 13th June 2022

Best ever service

5
Nothing too much trouble, helpful,polite and very patient with clients. I would not hesitate to recommend to anybody looking for the service they provide Reviewed on: 11th June 2022

Excellent empathy at all times!!

5
I have had support on numerous occasions from Partner's which include falling on hard times due to personal health issues, a family member passing away and falling behind on my loan repayments due to reduced income. On every occasion I have been met with friendly customer service who has shown great empathy towards me and the difficulties I faced. I have been supported all the time with a non-judgemental attitude in my times of despair. The knowledgeable staff put me at ease with the emergency I faced. I have been a member for close to 10 years and have only ever been met with jovial professionalism. Reviewed on: 11th June 2022

Always there

5
Partners have always been there for me during my working life and through retirement. Whether I've been in a crisis situation (funeral) or a happy occasion (weddings), I have always had Partners to 'fall back on'. Reviewed on: 10th June 2022

Easy

5
It is just so easy , loans if U need them , saving 4 Christmas . SIMPEL Reviewed on: 10th June 2022

Best ever

5
Joining Credit union is the best thing I done I work between 40/60 hrs p/w and still struggle this helps Reviewed on: 9th June 2022

Brilliant savings account

5
Would never be able to save if it wasn’t for credit union, staff brilliant always very helpful Reviewed on: 9th June 2022

Really helpfull

5
Staff really helpfull love the online convenient app. Reviewed on: 9th June 2022

Lovely friendly staff

5
Excellent service would highly recommend. Reviewed on: 8th June 2022

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