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Partners Credit Union: Loans reviews

Name: Loans
Rating: 4.93 (801 reviews)

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4.90

Based on 801 reviews, last reviewed 22nd Apr 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very easy and quick process with a helpful customer... Very easy and quick process with a helpful customer service team (as always). Reviewed on: 22nd April 2025

Latest lowest rating:

1

charge every member £20 per year without consent Partners have decided to charge every member £20 per year without notice. They have started charging every member £20 AFTER I got my loan out. So it w... Read more Reviewed on: 5th April 2024

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About this product

Partners Credit Union offer a range of personal loans.

To make sure there are always enough funds for loans, members are required to continue saving a minimum of £15 per month whilst repaying a loan. This means your savings grow during your loan repayment term or you can repay your loan earlier.

Partners Credit Union personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Partners Credit Union before, you can also leave a review and share your experience.

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Partners Credit Union Loans reviews (801)

Down to earth amazing customer service every time.

I have been a member of partners credit union for a few years now and I can’t praise them enough. Very approachable staff always available to offer advice and guidance when needed. I was recommended by work colleagues to partners credit union and always recommend them to others as the service I’ve experienced has always been perfect . Reviewed on: 5th August 2021

Amazing

Absolutely love the credit union recommend it to everyone always quick straight forward service Reviewed on: 5th August 2021

Superb performance by staff on problem handling in 20 months of coronavirus ofs of performance

staff helped on understanding of loan Reviewed on: 5th August 2021

A lot more straightforward to get a loan no complicated questions very clear on their terms and conditions

Very helpful and friendly straightforward no complicated questions making loans much easier rather than being a scary process everything explained clearly Reviewed on: 5th August 2021

Helpful.

I'd never taken a loan out before joining the credit union (in fact I didn't know what a credit union was before I joined up) so this was all a bit new to me, but it was all very straightforward and has helped me with various things over the last few years. Thank you! Reviewed on: 5th August 2021

Very good serive

Been with uses for 5 years I like partners credit union Reviewed on: 5th August 2021

Excellent service

Extremely helpful, friendly and efficient service, been with partners for years, wouldn’t go anywhere else. Reviewed on: 5th August 2021

Brilliant customer service

I have been saving and borrowing from the credit union for a number of years. I find the service overall is excellent. . The convenience of saving and it being taken straight from your wages and the process when applying for a loan is made straightforward by the great staff that work there. I cannot recommend the service enough. . Reviewed on: 5th August 2021

Great service

Excellent friendly efficient service from all staff , highly recommended Reviewed on: 5th August 2021

understanding and patient staff in pandemic situation

rang up staff working from guidance given over phone no hassle just understanding staff , hassle free like every business should operate. Reviewed on: 5th August 2021

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