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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great service provider

5
Payplanplus offers a wide range of services and support in helping customers to manage their finances and become debt free. As a service user, I know first hand what it feels like to be in debt. Over the years Payplan have enabled me to 'breathe again' in terms of the managing my personal finances affectively. Reviewed on: 8th June 2022
Glenda Baptiste's avatar
Glenda Baptiste

A decent service with decent agents

5
I was made redundant during first year of covid. I am so embarrased by my situation because I have always had a job and never experienced redundancy. I also struggled to handle my finances and the staff who handled my case treated me with respect and did not judge. I also lost my mother recently after a battle with cancer and the team showed compassion even when I was not responsive at times. I still deal with anxiety since losing my job then later my mother as well as adapting to things payplan continued to do their best help me make life manageable in order to make payments. I am trying to gain control in my life but payplan have been making life easier and respecting the things I am dealing with and I hope the level of service given continues because it has helped me cope. Reviewed on: 8th June 2022
Rukshana's avatar
Rukshana

Life changing

5
Absolutely outstanding service! The team make everything seamless, you’ve changed my life! Reviewed on: 8th June 2022
Jessica Moss's avatar
Jessica Moss

Life savers

5
When we were out of options they sorted out a plan and gave us our lives back Reviewed on: 8th June 2022
ANdy's avatar
ANdy

Superb

5
They’re helping me for few years and still … just superb thanks alot Reviewed on: 8th June 2022
Miroslav's avatar
Miroslav

PayPlan helped me live again

5
Suicidal with debt, until I discovered PayPlan, truly remarkable organisation, thank you. Reviewed on: 8th June 2022
Gavin's avatar
Gavin

Efficient, hassle free, worry free

5
Using Payplan has made such a difference to me Financially and mentally. It has taken all the stress and hassle out of being in debt and juggling many creditors at one time. Staff have always been extremely helpful, non judgemental, professional and friendly. I have always been made to feel at ease and had all my concerns and worries handled in a reassuring way Reviewed on: 8th June 2022
Jennifer 's avatar
Jennifer

Fantastic customer service coupled with empathy towards my financial and emotional situation from all I have communicated with at PayPlan.

5
Fantastic customer service coupled with empathy towards my financial and emotional situation from all I have communicated with at PayPlan. I was provided with a sustainable way forward for my life when I had been at my lowest ebb before being put in touch with PayPlan. Reviewed on: 8th June 2022
John's avatar
John

Excellent

5
Have done my review online it was quick and easy. Very easy to navigate and communicate online. Team very helpful and patience. Reviewed on: 8th June 2022
Christelle Vlako's avatar
Christelle Vlako

Amazing

5
Payplan.have been amazing, so understanding of my circumstances and have been amazing if ive needed a break Reviewed on: 8th June 2022
Amanda22's avatar
Amanda22

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