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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Payplan is amazing they helped me so much

5
Payplan is amazing , I was In so much debt and so depressed but Payplan were so supportive and said don’t worry we will help you all the way and get the debtors to stop pushing for money you don’t have and come to an arrangement and freeze the interest . I can’t thank payplan enough and to all the staff your all wonderful Reviewed on: 18th June 2024

Great Service and advice.

5
Great Service and advice. Advisors always available if I need assistance. Reviewed on: 16th May 2024

Excellent service from the start no judging just fri...

5
Excellent service from the start no judging just friendly staff who listen which is rare. Reviewed on: 16th May 2024

Well tailored service.

5
Well tailored service. Professional advisors Reviewed on: 16th May 2024

Payplan - It's not what's it's cracked up to be

4
Initial consultation was brilliant, contact from case handler regarding first payments great, but since then communication has been rubbish. The portal absolute is a complete waste of time, it's been rest for me Twice now and still doesn't work. I'm still receiving threatening letter from Banks when I was told this would change. Reviewed on: 16th May 2024

I'm very happy I've found PayPlan as they have helpe...

4
I'm very happy I've found PayPlan as they have helped me with my finances immensely. I was so worried and stressed about my situation and they were very helpful. Reviewed on: 16th May 2024

Excellent service from start to finish

5
Excellent service from start to finish Reviewed on: 16th May 2024

Very helpful

5
Helped me when ex wife ran up credit card debts very helpful Reviewed on: 16th May 2024

Very helpfull, offering a range of solutions to help...

5
Very helpfull, offering a range of solutions to help recover from debt. Friendly staff who always give the time to help Reviewed on: 16th May 2024

Great service

5
I've never had any difficulty. Everything is transparent and easy to understand Reviewed on: 16th May 2024

Feedback on my experience

5
They have been helpful and supportive when I did not have the funds to pay the bills. Reviewed on: 16th May 2024