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PayPlan: Debt solutions reviews

4.94
Based on 22,306 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

PayPlan Debt solutions reviews (22306)

Review of the PayPlan, Debt solutions:

Fantastic support and reassurance

5
When I first spoke to Payplan I was not knowing how to get out of my financial difficulties. I was reassured as well as giving me a “light at the end of the tunnel”. Ever since I have received a top class service with kind, friendly, supportive staff. Reviewed on: 8th June 2022

Fast, very helpful always willing to give advice and...

5
Fast, very helpful always willing to give advice and the best information. Assisted with every element of my enquiry and the process of the plan created with them. Overall a very positive experience would reccomend Reviewed on: 16th May 2024

Made my life change with reduced no interest regular...

5
Made my life change with reduced no interest regular payments that I can afford Reviewed on: 16th May 2024

4 years with Payplan

5
We’ve been with payplan for 4 years on separate plans and they have been super helpful and supportive throughout. Customer service is excellent. Reviewed on: 16th May 2024

A weight lifted from my shoulders

5
I was recommended to PayPlan by my bank. They went through everything step by step. They helped me so much. All good advice. Reviewed on: 16th May 2024

Payplan are always helpful and answer any questions...

5
Payplan are always helpful and answer any questions or concerns I have Reviewed on: 16th May 2024

Very helpful, always happy to help

5
Very helpful, always happy to help Reviewed on: 16th May 2024

Courteous and professional service

5
Courteous and professional service Reviewed on: 16th May 2024

Friendly helpful staff put you at ease very responsi...

5
Friendly helpful staff put you at ease very responsive always come back to you if you have any concerns idea having the app Reviewed on: 16th May 2024

Absolutely fantastic really helped me get back on my...

5
Absolutely fantastic really helped me get back on my feet Reviewed on: 16th May 2024

I was very worried about my financial problems, it w...

5
I was very worried about my financial problems, it was causing me to loose sleep and I felt ashamed of my situation. The staff at PayPlan could not have been more helpful, they were friendly and not judgemental. I wish I had asked for their help sooner. Reviewed on: 16th May 2024