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PayPlan: Debt solutions reviews

4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell

About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

excellent service

5
Pay Plan were very helpful throughout the whole process of an I.V.A. also, there was always someone available to deal with any queries or problems that we may have encountered. Reviewed on: 8th June 2022

PAYPLAN- An amazing life turn-out

5
When we thought that it's the end if everything, nerves down, stressed with a child and no one to turn to, we found THEM, PAYPLAN, the best company that helped us to get through all the hard times when we thought we have no way out. Their amazing people helped us and it was amazing life change. They don't win anything to the impact that it had on our lives (and i mean a huge amazing impact). Thanj yoi for everything you did and still do for us. Reviewed on: 8th June 2022

Understanding

4
They’ve been helping me for a couple of years now, but I really suffer from a lot of physical, mental and financial problems and they’ve helped accommodate all my needs even when things get to their worst. Reviewed on: 8th June 2022

Helped get my life back on track

5
PayPlan has helped me to start living again and get more organised with my finances, I honestly don't have the words to express how amazing the customer service has been! Everyone I have spoken to has been so friendly, understanding and so helpful, they are there for you every step of the way. Thank you PayPlan for reducing my stress and anxiety that I had due to my financial situation, you have really made a massive difference in how I feel and it's honestly like a massive weight has been lifted off my shoulders. Reviewed on: 8th June 2022

Outstanding company

5
Very good performance and professionalism Reviewed on: 8th June 2022

Flawless Service

5
When I first got contacted by PayPlan the first thing that came to mind was that it was going to be, like any other credit company, bureaucratic and time consuming to go through all the details in the beginning of the process, but for my surprise the experience was extremely pleasant. Quick and easy, with very polite and prepared advisers and I couldn’t have asked for a better solution to my financial situation. Reviewed on: 8th June 2022

Perfect peace of mind

5
Always there to help, none judgmental and honest. Reviewed on: 8th June 2022

Awesome Advice

5
PAYPLAN arranged everything and eased the debt burden with manageable payments Reviewed on: 8th June 2022

Helpful and understanding

5
Staff go above and beyond to help resolve issues and listen to clients concerns helping to provide the right solution Reviewed on: 8th June 2022

Very easy and understanding, really helpful and very clear step by step instructions on what was going to happen and when

5
One phone call is all it took I followed the easy step by step instructions and was all set up and I felt massively relieved Reviewed on: 8th June 2022

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