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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

13 Years of Excellent Service!

5
I first sought Payplan's advice & support in 2009 and ever since have received excellent support & advice from them. Reviewed on: 8th June 2022
SK's avatar
SK

Went out of their way to help

5
I don't know what u would have done without them. Can't thank you enough. Reviewed on: 8th June 2022
Charlotte Rooney's avatar
Charlotte Rooney

Felt emotionally safe, listened to, empathic, proffessional support and patient.

5
I have been in serious financial difficulty post Covid.. I was given the number for payplan and never looked back. The advisor that looked after me, was amazing. She listened to my story, heard my cry, never told me to stay focused and was patient understanding and gave me options advise and checked in with me on days when I did not have an appointment. I'm sad that she will no longer be my 'mentor moving forward with my payplan. I know I have a long haul in front of me but she has assured me that Im safe and no one will ever take my hose from me ever again. Rowina is her name. short for ( Rue) I would frecommend Rue to anyone facing financial difficulty. She was honest and help me see how I could fix my life once and for all. Thank yu Rowina ( Rue) I hope you have saved my life. ( I will only know the answr to this in 6 years time,when Im debt free. Reviewed on: 8th June 2022
Pina Brown's avatar
Pina Brown

Friendly and professional staff

5
I've been with payplan a few years now. By far the best company I've dealt with. No matter what the problem they do their best to help. I've also recommended my family members to payplan and they too are very happy with the standard of professionalism. Well done guys. Keep ut up Reviewed on: 8th June 2022
Terri's avatar
Terri

Great service !

5
Pay plan really helped me get out of a hole I cannot be more happy and satisfied with everything Thank you guys Reviewed on: 8th June 2022
Glenn Poole's avatar
Glenn Poole

You are very effective in your job. I have confidence in you .

5
You are the best. I'm paying off my debts as fast as possible Reviewed on: 8th June 2022
Olanrewaju Osideinde 's avatar
Olanrewaju Osideinde

The best

5
From day one being InTouch with Payplan, they've been kind, supportive and non judgemental. Which was really important to me as it was hard to talk about the money problems I'd occured. If I could give a personal thank you to all the employees that have helped me personally. I would. Thank you so much. Reviewed on: 8th June 2022
Emily Dawson's avatar
Emily Dawson

always there for me.!

5
they have been there to sort my debt problems and provide a good plan. Reviewed on: 8th June 2022
a.wood.'s avatar
a.wood.

Absolutely fantastic

5
I was under immense pressure with untold debt and they were fantastic with the help they provided Reviewed on: 8th June 2022
William Augustine's avatar
William Augustine

Team members

5
Really helpful team when you telephone for information and help with the budget process. Reviewed on: 8th June 2022
Diane Bayliss's avatar
Diane Bayliss

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