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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Great service.

5
They've been a big help and always provided a great service. Reviewed on: 8th June 2022
Ken Macdonald's avatar
Ken Macdonald

Very fiendly

5
playplan are an amazing company who have helped me with my debt and put me first i couldnt have got through it without there help there staff are absolutley brilliant and caring and listen and give you the best possible help Reviewed on: 8th June 2022
David Barnes's avatar
David Barnes

An essential life line for us

4
Setting up a DMP and then an IVA has been a life saver with regards to managing our debt over the last 10 years. The end is now in sight and cannot wait! Thank you. Having said that, there has been a steady decline in email response times over the years, so please look into that to improve customer satisfaction. Reviewed on: 8th June 2022
Marlon Malcolm's avatar
Marlon Malcolm

Amazing service

5
I was really struggling with my finances, payplan talked me through every step and helped me to understand. Amazing service! Reviewed on: 8th June 2022
Katie Wilson's avatar
Katie Wilson

Peace of mind and feeling financially safe

5
Pat plan has been invaluable, they are efficient, informative and give great support and advice. Just knowing they are supporting me to pay off my debt has reduced my anxiety and given me hope for a debt free future! I cannot thank them enough Reviewed on: 8th June 2022
Imogen 's avatar
Imogen

Understanding, supportive & informative

5
Fantastic customer service and very supportive towards my on going financial issues. I don't know where I would have been if Payplan hadn't had been there for me at the best and worst of times. I would highly recommend them to anyone and to elaborate that their customer services are very friendly, chatty and offer the best advice I have ever recieved, Thank you! Reviewed on: 8th June 2022
Neall Simons's avatar
Neall Simons

Bob on

5
Many years a pay plan member and still going Reviewed on: 8th June 2022
howed2912@yahoo.co.uk's avatar
[email protected]

Very supportive

5
Very helpful and supportive service and professional people Reviewed on: 8th June 2022
Anastassia 's avatar
Anastassia

Fantastic understanding service

5
Payplan are a fantastic debt service, they are very understanding friendly and it was such a relief when they took over our finances. Reviewed on: 8th June 2022
Paul's avatar
Paul

I wouldn't have known what to do without them

5
Helped me from the depths of despair and were so kind and helpful, thank you so much! Reviewed on: 8th June 2022
Sarah's avatar
Sarah

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