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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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4%
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Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Amazing and helpful

5
They have been so helpful every step of the way with me answering questions and just assisting me through the process! Reviewed on: 8th June 2022
Jt's avatar
Jt

Great support

5
Great support and a lot of understanding. Highly recommend Reviewed on: 8th June 2022
loofah-cation-0r@icloud.com's avatar
[email protected]

Grate help

5
Easy to talk to.. Help in every way possible Understanding And app is easy and helpful Reviewed on: 8th June 2022
Adp's avatar
Adp

Excellent helpers

5
Excellent help makes you feel at ease quick responses Reviewed on: 8th June 2022
June Walket's avatar
June Walket

Very helpful

5
When I first signed up I was anxious and didn't want to reach out but they took the time to listen and understand what I was going through everyone I got put through to in the team all very helpful and made me understand everything. Highly recommend Reviewed on: 8th June 2022
nevaeh robinson's avatar
nevaeh robinson

Really helpful and supportive

5
PayPlan staff are really supportive and helpful. Can't ask for more. Reviewed on: 8th June 2022
Jay Howard's avatar
Jay Howard

Life Saver!!

5
With my debts spiralling out of control. Payplan gently and calmly talked me through both the options for my debts, after a full and frank assessment of my situation, with no judgements of character on their part! Unlike the many Debt management companies out there, Payplan does not charge any fees at all! Almost unique in that regard. Every penny reduces your debt. No annual review costs, as is often the case with other Debt payment plans, in addition to monthly fees, as a vast majority of these other management plans are essentially profit making businesses, contrary to the perception many debtors in distress have when they approach them. Whilst absolutely no Debt management company can guarantee the suspension of interest, that is the exclusive right of creditors, all of my creditors immediately suspended interested and have maintained that stance through the 24 months to date, of my repayment plan. Payplan is actually funded in part, by the financial services industry, and as such creditors have a strong level of trust in Payplan, the integrity of their repayment systems and their diligence in following established protocols for fair and sustainable payment plans based on detailed financial assessments of their clients income and expenditure. I am now commencing the final 12 months of my repayment plan. I feel content that I have been able to repay what was borrowed, in a manageable and consistent way. I have also been able to better manage my overall financial situation, and I am in place whereby I can transfer my Debt repayments to a savings plan, as of July 2023. Payplan have always had a strong online presence in their management processes, which has been invaluable over the last 2 years, and it also helps those who feel ashamed or embarrassed about the financial predicament. Beyond the initial, incredibly supportive telephone assessment, pretty much all your communication with your case manager can be done online, but telephone support is available as and when you need it. As I am 55, years old the pathway to debt freedom and ongoing economic stability that Payplan have given me, has truly been a game changer. My life has gone from one of stress and anxiety for the future, to one of hope and confidence. I really cannot thank the guys at Payplan enough, for both the service they provide, but more importantly, the way in which their team members deliver it. Thank You Payplan Reviewed on: 8th June 2022
Anthony Gaffney's avatar
Anthony Gaffney

Second to none outstanding company.

5
PayPal staff have good customer care and nothing too mutch trouble ,Will take you rhrough every thing from A TO B . Reviewed on: 8th June 2022
Mr M Appleby's avatar
Mr M Appleby

Stress free debt solution, with friendly helpful advice

5
Payplan have helped me pay an affordable amount to become debt free and repair my credit Reviewed on: 8th June 2022
tinker_bell1984@hotmail.co.uk's avatar
[email protected]

lots of experience with no pressure

5
what I was told if you have any questions or problems just give me a ring and I did my problems seemed to disappear staff fantastic nothing was a problem to them even me. Reviewed on: 8th June 2022
John Brierley 's avatar
John Brierley

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