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PayPlan: Debt solutions reviews

View other PayPlan products
4.94
Based on 22,303 reviews, last reviewed 22nd Jan 2026
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
4%
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0%
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0%
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0%

Latest highest rating:

4

Debtmaster I had a debt problem and was offered help by PayPlan which exceeded my hopes and helped remove the burden of debt Reviewed on: 22nd January 2026
Paul B's avatar
Paul B

Latest lowest rating:

1

Very easy to deal with, set up everything for me and... Very easy to deal with, set up everything for me and the app is easy to use Reviewed on: 24th May 2024
Chris Mitchell's avatar
Chris Mitchell
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About this product

PayPlan offers free debt advice.

You can access support online or over the phone. Once they understand your situation, PayPlan will share the options available to help you. When you’ve chosen the solution you want to move forward with, PayPlan will support you through the entire journey.

PayPlan debt advice reviews help you find out what it’s really like to be a customer. If you’ve used PayPlan before, you can also leave a review and share your experience.

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PayPlan Debt solutions reviews (22303)

Amazingly professional

5
Very helpful advice given whenever I make contact Reviewed on: 8th June 2022
James James's avatar
James James

Amazing customer service and debt advice

5
I turned to payplan at a low point in my life. They were supportive, informative and non-judgemental. They provided me with a process which was stress free and easy to gain control of my finances. Can’t recommend highly enough Reviewed on: 8th June 2022
louise potter's avatar
louise potter

Helpful

5
Friendly stress free helpful response very good Reviewed on: 8th June 2022
Carl 's avatar
Carl

My God send

5
Since one brave phone I wanted to face my debts which I buried my yeas in the sand. They have been so supporting with my anxiety and panic attacks they are very understanding and so much empathy.They have taken their time to understand when am lost or they will explain everything in a simple way for me to know where am up to and the young man Shaun is my God send he never given up on me when I was not communicating he will check on me and update me on my case I've already told most of my friends and family, colleagues, how amazing they are . I can keep on praising and talk more bit they are just the right people for anybody who struggling with debts especially in the world we are now everything is so hard to face reality whje it comes to financial stuff Thank you Chiko Reviewed on: 8th June 2022
Chikondi's avatar
Chikondi

So helpful don't know how I would get through if it weren't for them!

5
Don't know how I would have managed without them! Reviewed on: 8th June 2022
Philip Litchfield's avatar
Philip Litchfield

Excellent

5
Payplan have helped me massively, without their help and excellent service I’d of definitely lost everything and gone bankrupt. Couldn’t be happier with the service and help. Reviewed on: 8th June 2022
Carrie's avatar
Carrie

Payplan helped and guided me through a very difficult period in my life and made this process workable for me.

5
Easy and straight forward process guided by a professional company that is on your side at a very difficult time. Reviewed on: 8th June 2022
Ray Stowers's avatar
Ray Stowers

Saviours

5
Getting in touch with Payplan, because of the financial difficulties I faced, was the best thing I could have done. Allowing me to make affordable monthly payments for 5 years, saved me. Obviously I wish I'd never had to contact them, and I wouldn't wish my situation on anyone, but they have been so helpful and understanding, I can't fault Payplan as an arrangement. Reviewed on: 8th June 2022
Scott Spicer 's avatar
Scott Spicer

Approachable, understanding, available

5
There was no judgement, just helpful advice, explained my options, then put a plan in place that I was happy with. Always return emails/calls, just made life so much easier Reviewed on: 8th June 2022
Barb Devlin's avatar
Barb Devlin

Excellent service

5
Very friendly service and explain each debt package with you Reviewed on: 8th June 2022
Claire 's avatar
Claire

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